Bilingual Customer Service Representative
5 months ago
We are looking for a Bilingual Customer Service Representative for our client located in Woodbridge. Their industry is a leading wholesaler of prefabricated modular kitchen and bath cabinets.
**Responsibilities**:
- Respond to customer inquiries, concerns, and requests promptly and professionally.
- Develop a deep understanding of our products and services to effectively address customer questions and concerns.
- Investigate and resolve customer issues, escalating more complex cases to higher-level support when necessary.
- Maintain accurate records of customer interactions and transactions.
- Collect feedback from customers to enhance our products, services, and customer experience.
- Collaborate with other team members and departments to provide comprehensive solutions to customer issues.
**Requirements**:
- Customer Service experience is a must.
- Bilingual: Mandarin & English is a must.
- Excellent communication skills, both verbal and written.
- Knowledge of Oracle NetSuite is a plus.
- Strong problem-solving abilities and attention to detail.
- Empathy and patience when dealing with customers.
- Proficiency in using Microsoft Office Suite.
- Ability to work in a fast-paced and team-oriented environment.
- Willingness to learn and adapt to changing customer needs.
- Positive attitude and a strong commitment to customer satisfaction.
**Location**: Woodbridge
**Working Hours**: 8 am to 5 pm (Mon - Fri)
**Pay**: $40,000 -$45,000 per year
**Job Types**: Full-time, Permanent
Pay: $40,000.00-$45,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- Mandarin (required)
Work Location: In person
-
Customer Service Representative
4 months ago
Woodbridge, Canada Pfaff Leasing Full timeCustomer Service Representative (Bilingual) Pfaff Leasing Toronto, Woodbridge, ON L4L 8R1 The Pfaff Leasing Customer Service Representative will be responsible for handling inbound service calls from customers while providing excellent customer service and accurately capturing data using company loan Management systems. The Pfaff Leasing Customer Service...
-
Bilingual Customer Service Representative
4 months ago
Woodbridge, Canada Degil Safety Products Full timeBilingual Customer rvice Associate Job Summary: We ar seeking a - namic Biling - Customer S - ice Associate t - oin our tea - The ide uent in bo - English and French, providin exceptional - stomer service to our diverse c - ntele. The Bilingual Customer Servic ssociate will handle inq - Casual dress - Dental care - On-site parking - Vision care...
-
Customer Service Representative
5 months ago
Woodbridge, Canada Make Space Full timeAre you a proactive and positive individual who takes pride in providing a great customer experience and enjoys finding a solution? Are you willing and able to support clients in both French and English? If so, we have an exciting opportunity for you! **What we are about - Make Space** **What we offer**: - Competitive salary - Company Paid Benefits - Paid...
-
Customer Service Representative
5 months ago
Woodbridge, Canada Westlake Royal Building Products Full time**SUMMARY** Supporting all of Royal Exterior Brands, The Customer Care Representative will be the first point of Contact for end user inquiries and after sales issues (Including Warranty claims, level 1’ technical inquiries, Marketing initiative support and other general Consumer Inquiries). The role requires a high level of competency in core tasks as...
-
Bilingual Customer Service Representative
5 months ago
Woodbridge, Canada Sporting Life Inc Full timeSporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we are continuously working to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The...
-
Customer Service Representative
5 months ago
Woodbridge, Canada Dynamic Tire Corp Full time**Dynamic Tire Inc. is looking for a Customer Service Representative (CSR)** Welcome to Dynamic Tire! Canada’s ONLY Strategic Sourcing Partner in the tire wholesaling industry. With over 25 years of experience in multi-national import operations, expert engineering capabilities, cutting-edge web-based ordering systems, and over 400,000 square feet of...
-
Customer Service Representative
5 months ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
5 months ago
Woodbridge, Canada CMP Group Ltd. Full time**Customer Service Representative - In office position** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Customer Service Representative to join the Vaughan, Ontario team on a full-time permanent basis. The Customer Service Representative will provide an exceptional customer experience to our...
-
Customer Service Representative
5 months ago
Woodbridge, Canada Westlake Pipe and Fittings Full time**_We build communities, let us build your career_** **Why choose NAPCO?** - Benefits Day 1! - Structured Retirement Savings Plan: The Company will match your contributions up to a certain percentage. - Quarterly Bonus Program - Annual Incentive Bonus - Fitness Reimbursement Program: The Company will reimburse up to 50%. - Tuition Reimbursement Program -...
-
Customer Service Representative
5 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
5 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Bilingual Customer Service Representative
4 months ago
Woodbridge, Canada Sporting Life Inc Full timeSporting Life is a leading, iconic Canadian sports lifestyle retailer. Since 1979, we've been committed to providing our customers and their families with the best possible experience—and we continuously work to improve it every day. We offer the best in outdoor apparel and fashion, footwear, equipment and accessories for men, women and kids. The mix of...
-
Customer Service Representative
5 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Customer Service Representative
5 months ago
Woodbridge, Canada International Credit Experts Inc. Full timeAre you **entrepreneurial**, **energetic**, and **obsessed with customer service**? We are a leading customer care contact center offering total customer care solutions for renowned clients in the energy and auto sectors across North America. We are hiring customer service representatives to join our growing team and if you're looking for a new exciting...
-
Csr - Customer Service Representative
5 months ago
Woodbridge, Canada ABSOLUTE ENERGY CONTROL Full timeOverview: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction. This is a full-time position with opportunities for...
-
Customer Service Representative
4 months ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando, with manufacturing facilities in China and Vietnam. As a **Customer...
-
Customer Service Representative
5 months ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...
-
Customer Service Representative
2 days ago
Woodbridge, Canada Aline Cabinetry Canada Ltd Full time**About us:** Aline Cabinetry Canada Ltd is the industry leading wholesaler of pre-fabricated modular kitchen and bath cabinets. Our Toronto warehouse and showroom were established in 2022 as the newest wholesale distribution center in North America after Chicago, Dallas and Orlando. As a **Customer Service Representative** at Aline Canada, you will be...
-
Customer Service Representative
5 months ago
Woodbridge, Canada CMP Group Ltd. Full time**Senior Customer Service Representative - In office** CMP Group Ltd., a leading provider of Marine Products, Construction, and Industrial solutions is seeking a Senior Customer Service Representative to join the team on a full-time permanent basis for the Vaughan location. The Senior Customer Service Representative will provide an exceptional customer...
-
Bilingual Cust Service Rep Ft
5 months ago
Woodbridge, Canada 407 ETR Full timePosition Summary: We at 407 ETR are looking for someone who enjoys a challenge, has the willingness to learn, and is committed to providing world-class service by connecting with customers and providing them with solutions for a first call resolution. Our employees are empathetic and provide excellent customer service by using root cause analysis to solve...