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Customer Service Representative

3 months ago

Regina, Canada We An-Ser Full time

**Immediately hiring Full Time Customer Service Representatives at We An-Ser Communications Group**

Through our dedicated Customer Service Representatives at **We An-Ser**, we deliver critical services and create exceptional outcomes for our clients and the many people who count on them. Do you love helping people? You have the opportunity to make a difference and be part of a culture that values your contributions.

As a member of our team, your excellent customer service and communication skills will create positive experiences for our customers. Your punctuality and dependability are important to the success of our clients.

Customer service experience is a plus, but not required.

**This is an **in office p**osition.**

Your job will be to professionally handle incoming calls, greet callers, provide and request required information, transfer calls, or take messages as necessary. You will work on our state-of-the-art call processing system and will be trained on a variety of call centre tools to help properly prioritize customer needs. We are an inbound call centre only. We do not perform any outbound telemarketing or hard sales calls.

To be successful in this role, you must have:

- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 40 words per minute or more

**Compensation**: $16 per hour

**Shifts Offered**:

- Full Time
- M/Tu/W/Th 9a-6:30p and Fridays 9a-6p

**Our Benefits for Full Time Employees Include**:

- RRSP with company matching
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Time Off

**Benefit Conditions**:

- Waiting period may apply
- Only full-time employees eligible