Travel Consultant/ Manager

6 months ago


Hannon, Canada Tkt2travel Full time

Responsibilities:

- Work with customers on their day
- to day travel needs.
- Assist clients in planning and booking their travel arrangements, including flights.
- Provide excellent customer service by understanding clients' needs and preferences and offering personalized travel recommendations
- Construct accurate and detailed client reservations using Amadeus
- Research and stay updated on travel trends, destinations, and industry regulations
- Handle booking modifications, cancellations, and refunds as necessary
- Collaborate with travel suppliers to negotiate rates and secure the best deals for clients
- Maintain accurate records of client interactions and bookings
- Update and build traveler and company profile

**Experience**:

- 3+ years of travel consultant experience within Canada or abroad but eligible to work in Canada
- Must be TICO certified or willing to write the exam
- Experience using a GDS- AMADEUS
- A solid understanding of domestic, international airfares, routings and travel destinations
- Excellent communication skills, both verbal and written. Maintain high attention to detail and accuracy of reporting
- Ability to multitask and work under pressure in a fast-paced environment
- Proficient in using computer reservation systems and online booking platforms
- Strong organizational skills
- Willingness to learn the new skills
- Knowledge of doing compliance as per the industry standards

Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

**Job Types**: Full-time, Part-time
Part-time hours: 20-40 per week

**Salary**: $15.50-$20.00 per hour

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Hannon, ON L0R 1P0: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)

Work Location: Hybrid remote in Hannon, ON L0R 1P0



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