Head, Management Services

2 weeks ago

Toronto, Canada Canadian Security Intelligence Service Full time

**Job Summary**:
The Head, Management Services is responsible for managing activities related to the preparation and delivery of corporate planning and reporting products and overseeing the provision of administrative services.
- Manage and oversee the activities of the unit by planning, developing / monitoring / revising plans / objectives, directing, developing and evaluating the performance of subordinates.
- Support the region / the Branch in inputting to the Services’ strategic and annual corporate planning activities, respond to corporate requirements on behalf of the region / the Branch and manage the overall activities related to the region’s / the Branch involvement in corporate wide initiatives/projects and sector-specific projects/initiatives.
- Conduct research and analysis and provide analytics reports on a range of issues, problems and corporate requirements / concerns as identified by management: review and author assessments, reports, presentations and briefing materials for senior management on a range of complex topics.
- Provide support to meet requirements for plans and policies in accordance with Service requirements; provide integrated advice and recommendations to the region’s / the Branch management.
- Address and resolve concerns and present solutions to the region’s / the Branch management and staff on administrative issues.
- Develop or maintain a network of contacts, liaise and collaborate with clients within the region or enabler Branches and other domestic or Government Departments/Agencies.

**Education**:

- Undergraduate degree and four (4) of years of experience*
- College diploma and seven (7) years of experience*
- High school diploma and nine (9) years of experience*

The educational program must be from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

**Experience**:

- Relevant experience is defined as:

- Experience where the main functions are planning, coordinating and organizing projects or activities related to corporate requirements (for example doing complex administrative duties or managing the activities of a branch or region) which involves research and analysis and making recommendations.
- Two (2) years’ experience in writing administrative or technical correspondence such as reports, briefing notes or presentations.
- One (1) year of experience in stakeholder or client engagement with internal or external partners.

**ASSETS**
- Experience in the coordination of various corporate activities such as Integrated Planning, Performance and Risk Measures, Business Continuity Planning, ATIP, NSIRA and NSICOP requests as well as highlights.
- Supervisory experience: Informal supervision**

**For this criterion, we are looking for experience related to the skills required to perform the functions, and not necessarily formal “supervisory” experience. Depending on the number of employees to be supervised, this may involve various degrees of experience in planning, coordination, control and leadership of human resources. These skills may have been acquired through both work-related and other experiences, including volunteer and other work experiences outside the Service, as a supervisor or not.

**Competencies**:

- Strategic Thinking
- Dependability/Reliability
- Communication
- Organizational/Multitasking Skills
- Initiative

**Conditions of Employment**:

- Flexibility is required in relation to the work schedule that may be extended beyond core hours of work based on operational requirements

**Notes**:
While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

A written test will be used as part of the overall assessment process.

**Reference Links**:

- Salary Grade Breakdown

**Security Requirements**:
**Others**:
**Important**:
Should you require accommodation in relation to a disability, please tell us at the beginning of the selection process. This information will be kept confidential.

**We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

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