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Reception and Examination Centre Registrar

4 months ago

Vancouver, Canada University of British Columbia Full time

Staff - Union

Job Category

CUPE 2950

Job Profile

CUPE 2950 Salaried - Student Info Support 3b (Gr6)

Job Title

Reception and Examination Centre Registrar

Department

Licensing Examinations| Real Estate Licensing Education | UBC Sauder School of Business

Compensation Range

$4,449.00 - $4,676.00 CAD Monthly

Posting End Date

June 23, 2024

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

UBC Sauder School of Business is one of the world’s leading business faculties. The school consistently ranks among the top 100 in the world and is recognized internationally for excellence in research and learning, an outstanding faculty and unmatched global partnerships. A collaborative and respectful culture within which all members of our community can thrive is a key principle in our strategic plan, and one that underpins our educational mission.

We acknowledge that UBC Sauder at the Vancouver Campus is situated within the traditional, ancestral and unceded territory of the Musqueam. We acknowledge that UBC Sauder at the UBC Robson Square is situated on the traditional territory of the Musqueam, Squamish and Tsleil-Waututh.

The UBC Sauder Real Estate Division (RED) administers the Real Estate Licensing and Registration programs for provincial regulatory bodies in Alberta, British Columbia and Saskatchewan, and enrolls up to 30,000 students annually in regulated educational offerings. The Licensing Education Reception and Examination Centre Registrar provides administrative support to maximize the entire experience for students in the Real Estate Licensing and Registration Course programs. They support students, program managers, instructors, Directors and regulatory agencies in the registration, course delivery, regulatory compliance, instructor support, and licensing examination and reporting support efforts.

The Reception and Examination Centre Registrar works as part of the Real Estate Division (RED) Examinations team, responding to inquires from current and potential students and handling Computerized Examination Centre (CEC) registration, scheduling, invigilating and grading processes. They are responsible for maintenance of student data and files, monitoring student communications and assisting with general day-to-day program administration.

Organizational Status

Reports to the Examinations Leader, Licensing.

Work Performed

Student Services- Determines student eligibility for course and exam registration; notifies students of any eligibility or scheduling issues; investigates and resolves course or exam registration errors.- Monitors student course and exam selection to ensure program requirements are being fulfilled using knowledge of various provincial regulator’s Licensing and Registration requirements.- Collects registration fees and processes payments; follows-up with students, documents, reconciles and resolves discrepancies when required.- Participates in identifying processes and systems that require improvement, mapping current processes, re-designing processes, and making recommendations for changes.- Liaises with various internal teams at the Real Estate Division to ensure consistency in RED communications and processes; liaises with other departments at UBC as required (e.g., Centre for Accessibility).

Computer Examination Centre-
- Ensures CEC students meet all requirements to write examination (appropriate photo ID, Exam Admission Ticket, etc.).- Receives information regarding formal complaints and collects information to discuss with the CEC Coordinator and/or Examinations Leader.- Reviews CEC registrations and student files to ensure that the requirements set out in the Regulations to the Real Estate Act are met and students are eligible for CEC examinations.-
- Closely monitors CEC exams in progress to ensure no cheating and to assist students who have questions. Reports any security concerns to the Examinations Leader.- Ensures all CEC exams have ended properly and results are produced within agreed timeframes.- Separates any hard copy exam contents into appropriate groupings and sends to markers for marking purposes.- Prepares CEC Licensing exam results and Exam Admission Tickets for approval and submission to the British Columbia Financial Services Authority.- Compiles and sends exam grade results to students.- Schedules, delivers and retrieves examinations that take place at the Centre for Accessibility.- Represents the UBC Sauder Real Estate Division at scheduled Licensing examinations in the Lower Mainland. Responsible for registration and invigilation