Toronto Salon Regional Coordinator
4 weeks ago
**Job Summary**
**Responsibilities**
- Greet clients warmly upon arrival and provide excellent customer service throughout their visit.
- Manage appointment scheduling, confirmations, and cancellations efficiently.
- Provide Kid's hair cuts (specializing in first time cuts and kid's with special needs) and professional head lice removal services in our Toronto clinic.
- Coordinate appointments among available providers
- Training of provides to ensure adequate coverage
- Handle cash transactions accurately and maintain financial records.
- Conduct product demos and assist clients with product selection based on their needs.
- Maintain an organized salon clinic, ensuring it is clean and welcoming at all times and complies with standards of sanitization.
- Support retail sales by promoting products and services offered by the salon.
- Assist with inventory management, including ordering supplies as needed.
- Uphold phone etiquette by answering calls promptly and addressing client inquiries professionally.
- Collaborate with salon staff to ensure seamless operations and enhance team communication.
- Clinic salon maintenance including cleaning, sanitization and facilitating laundry
**Qualifications**
- Previous experience in a customer service or retail environment.
- Hairstylist license with salon experience
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Proficiency in cash handling and basic financial transactions.
- Excellent phone etiquette and communication skills, both verbal and written.
- Experience in product demonstrations or technical sales is advantageous.
- A passion for the beauty industry and a desire to provide outstanding service to clients.
- Willingness to learn and perform Lice Squad's method of head lice removal services
Join our team as a Salon Coordinator where you can make a positive impact on our clients' experiences while working in an engaging environment
Pay: $19.50-$22.94 per hour
Work days:
- Monday to Friday
- Weekends as needed
**Experience**:
- Hair styling: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: In person
Application deadline: 2025-01-01
Expected start date: 2025-01-27
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