Clinic Operations Manager

1 month ago


Burnaby, Canada Insync Physiotherapy Full time

**We are looking for a warm, kind, friendly, and experienced LEADER with strong organizational skills**

Title: Clinic Manager

Location: Burnaby Heights _(*this is an in person role)_

Type: Full-time

Hours: Mon-Fri

Pay: $22-$27 (based on experience and qualifications)

**Job Summary**:
**Roles and Responsibilities**
- Managing and leading a team of client care staff_
- Lead a team of support / client care staff and health care professionals
- Coaching and motivating client care / support staff
- Recruit, coordinate onboarding and manage a team of client care staff.
- Delegate tasks and responsibilities to client care / support staff.
- Help coordinate external and internal Insync events
- Clinic Operations_
- Be an ambassador towards building and strengthen values of community, compassion and commitment towards excellence
- Responsible for creating and maintaining patient records
- Communicate and coordinate with lawyer’s requests for patient care
- Clinic Accounting_
- Responsible for oversight of Accounts Receivables and Cash Handling
- Managing billing audits by client care staff and accounts receivables. Ex: Worksafe BC, ICBC, other 3rd party insurance companies, etc.
- Assist with payroll and clinic bookkeeping
- Manage Clinic Financial
- Skills_
- Excellent communication and listening skills
- Problem solving and troubleshooting
- Organized
- Self-motivated & goal oriented
- Strong Computer skills
- Experience with Jane app is a strong asset but not necessary
- Experience with WorkSafe BC, MSP and ICBC Teleplan billing is an asset but not necessary
- Values_

Commitment to...
- Excellence: reflection and ongoing growth
- Care & compassion: with staff and clients
- Community: engagement with others
- Qualifications_:

- 2-3 years of experience in Management
- 3-5 years in Client Care / Customer Service
- 1-2 years of experience in a Clinic / Office setting
- Valid eligibility to legally work in Canada (Citizenship, PR, current/valid work permit)
- How to Apply:_
- *Insync Physiotherapy values, embraces, and commits to a workplace community with diversity, equity, and inclusion. We welcome Indigenous, people of colour, all genders, 2SLGBTQIA+, and persons with disabilities to apply._

**Job Types**: Full-time, Permanent

Pay: $23.00-$27.00 per hour

Expected hours: 30 - 40 per week

Flexible Language Requirement:

- French not required

Application question(s):

- How many years of Management experience do you have?

Work Location: In person

Expected start date: 2024-06-03



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