Front of House Manager

3 weeks ago


Cambridge, Canada Chawla's Restaurant Full time

'''Job Summary''' We are seeking a highly motivated and experienced Front of House Manager to join our team. As the Front of House Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and managing a team of dedicated staff members. If you have a passion for the food industry, excellent leadership skills, and a commitment to providing an outstanding dining experience, we want to hear from you. '''Responsibilities''' - Manage and supervise all front of house staff, including servers, hosts/hostesses, and bartenders - Train new employees on restaurant policies, procedures, and customer service standards - Ensure that all front of house operations run smoothly and efficiently - Monitor dining room activity to ensure guest satisfaction and address any issues or concerns - Collaborate with the kitchen staff to ensure timely food preparation and delivery - Oversee inventory management and ordering of supplies - Handle customer complaints or inquiries in a professional and timely manner - Conduct regular staff meetings to communicate updates, provide feedback, and address any concerns - Maintain a clean and organized restaurant environment '''Skills''' To be successful in this role, you should possess the following skills: - Strong leadership abilities with the ability to effectively manage a team - Experience in bartending and knowledge of various drink recipes - Knowledge of kitchen operations and food safety regulations - Previous experience in the food industry, preferably in a management role - Excellent interviewing and hiring skills to build a skilled team - Proficient in cash handling procedures and POS systems - Exceptional customer service skills with the ability to handle difficult situations professionally - Strong organizational skills with attention to detail - Knowledge of restaurant management software is a plus If you are looking for an exciting opportunity to lead a dynamic team in a fast-paced restaurant environment, we encourage you to apply. We offer competitive compensation and benefits packages along with opportunities for career growth and development. Join our team and be a part of creating memorable dining experiences for our valued customers.

**Salary**: $16.55-$17.55 per hour

Schedule:

- Evening shift
- Every Weekend
- Night shift

**Education**:

- Secondary School (preferred)

**Experience**:

- Hospitality: 2 years (required)

**Language**:

- English (preferred)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

Expected start date: 2024-04-01


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