Change Management Specialist

3 weeks ago

Sherbrooke, Canada Global Excel Management Full time

**Job Description**:
Are you passionate about change management and business transformation? Do you want to contribute in creating a bright future towards our customer experience and sustained growth? Do you want to be part of a talented team that genuinely cares about client and employee well-being? At Global Excel, change management serves as a vital driver for organizational transformation.

We are actively seeking for an experienced Change Management Specialist to join our team and contribute as a key player in supporting our business transformation efforts. In this role, you will collaborate cross-functionally with various departments, project teams, and change management teams to ensure proper alignment and ownership of the change. Your primary responsibility will be to contribute to the development of change management strategies and establish comprehensive plans to facilitate a smooth transition, maximize stakeholder engagement and enable the business to fully reap the benefits of the change. Additionally, you will be accountable for efficiently managing the project activities outlined in the change management plan, ensuring successful execution within set timelines and objectives. Join our team today and be a driving force in shaping our organization's future through effective change management practices.

**What are the main responsibilities?**
- Define and implement change management strategies to ensure effective stakeholder engagement throughout the organization.
- Align change management initiatives with the overall program roadmap and objectives.
- Develop and execute comprehensive communication plans, including the creation of key messages and communication tools.
- Monitor and oversee the implementation of critical change management milestones across multiple projects, providing progress reports to the leadership team.
- Identify and analyze change management risks and issues, assessing their impact on project delivery, and develop risk and issue management plans.
- Proactively address any stakeholder resistance, issues, or roadblocks that may arise during the change process.
- Collaborate with training and communication teams to develop content and support change management activities.
- Provide coaching and advisory support on change management practices to the change management team, program team, HR business partners, and other key stakeholders.

**What skills and experience are we looking for?**
- Minimum of 5-7 years of experience as a change management advisor or specialist.
- Bachelor's degree in human resources, organizational development, industrial psychology, or equivalent field.
- Master's degree in business administration, Change Management, or Organizational Development is an asset.
- Demonstrated experience in supporting change initiatives during large and complex business transformations.
- Change management certification or designation is highly desired, with Prosci Certification being a plus.
- Solid understanding of organizational and individual change adoption processes, as well as organization design.
- Ability to anticipate and measure the impact of change on individuals and propose proactive strategies to address them.
- Familiarity with project management approaches, tools, and project lifecycle phases.
- Excellent communication skills, both written and verbal.
- Strong strategic influence and relationship-building abilities.
- Collaborative mindset and ability to work effectively in a fast-paced and ever-changing environment.

We offer you:

- Three weeks of vacation;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as a private medical clinic, telemedicine service, an on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as “lunch-and-learns” on various topics linked to health and wellness;

**To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website**:

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