Front Desk Agent

5 months ago


Calgary, Canada Executive Residency by Best Western Full time

**Guest Service Representative**

Responsible for guest registration, front desk, and store procedures while delivering great guest service.

**SPECIFIC DUTIES**
- Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful.
- Greet all guests with a positive attitude and a well-groomed appearance, a smile and recognition
- Handle all guest issues with respect by listening and acknowledging their concern.
- Follow all Best Western guidelines and procedures regarding the handling of registrations, reservations, store sales and refunds.
- Follow specific cash and credit card handling procedures and properly use the computer, cash register, credit card, and various other front desk equipment
- This job description is not intended to cover or contain a comprehensive listing of activities, duties or responsibilities. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

**EXPECTED RESULTS**
- All guests are greeted immediately with friendly, helpful and professional guest service delivery.
- Demonstration of a positive attitude with guests, management, team members, and vendors.
- Careful and accurate money handling.
- Attention to detail when taking reservations and/or registering guests.

**JOB QUALIFICATIONS**
- Hear and speak the English language fluently
- Knowledge of computer and cash register operation
- Ability to work nights, weekends, and holidays
- Excellent customer services skills
- Ability to maintain confidentiality

**NO LMIA being offered**

**Job Types**: Full-time, Part-time

**Salary**: $16.00 to $17.00 /hour

Work Remotely
- No

**Job Types**: Full-time, Part-time, Contract

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift

**Experience**:

- Front desk: 1 year (preferred)

Work Location: In person


  • Front Desk Agent

    2 months ago


    Calgary, Canada Holiday Inn Express Airport Calgary Full time

    We are currently looking for a Front Desk Agent to join our team. As a Front Desk Agent, you’ll be responsible for providing the highest level of service possible in an efficient, courteous and professional manner. **Responsibilities**: Key responsibilities of a Front Desk Agent include: - Checking guests in and out of the hotel in a efficient, courteous...

  • Front Desk Agent

    4 weeks ago


    Calgary, Canada Carriage House Hotel Full time

    **Job Summary** Our Front Desk Agents are responsible for providing exceptional customer service to our guests and create a lasting positive impression on each guest. The Front Desk Agent role is extremely important because you are the first impression to each of our guests. This role will report directly to the Front Office Management Team. **Essential...

  • Front Desk Agent

    1 month ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    1 month ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport!** - Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!_ As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very...

  • Front Desk Agent

    2 months ago


    Calgary, Canada Pomeroy Kananaskis Mountain Lodge Full time

    We are looking for a Front Desk Agent to join our team at the Westin Calgary Airport! Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you!  Job Description As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest....

  • Front Desk Agent

    4 weeks ago


    Calgary, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    1 month ago


    Calgary, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 350 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    5 months ago


    Calgary, Canada Centurion Asset Management Full time

    **Who We Are** Centurion Asset Management Inc. is a recognized leader in the Investment and Property Management industries. Providing quality investments and housing for all its clients, our experienced team comprised of more than 280 Employees is a core component of Centurion’s success since 2003. Centurion Apartment Real Estate Investment Trust...

  • Front Desk Agent

    5 months ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    3 months ago


    Calgary, Canada The Best Western Premier Calgary Plaza Hotel & Conference Centre Full time

    **Welcome to the Premier Life. At Best Western, we are committed to providing exceptional service and quality to our guests. Through our Values for Excellence, we are committed to providing exceptional guest experiences and achieving excellent results through our employees. We are currently recruiting, and we want you to join us!** The Front Desk Agent will...

  • Front Desk Agent

    2 months ago


    Calgary, Canada Staybridge Suites Calgary Airport Full time

    The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience - a Front Desk Agent will check in and out guests efficiently, and make sure they have all they need for a great stay. -...

  • Front Desk Agent

    2 months ago


    Calgary, Canada Wyndham Hotels & Resorts Full time

    The franchised Wingate by Wyndham location in Calgary, Alberta is seeking a Front Desk Agent (Franchise) to join its team at the Wingate by Wyndham Calgary Airport. **The Role**: A Front Desk Agent plays a critical role in a hotel’s operations, as they are often the first point of contact for guests. Their responsibilities encompass a wide range of duties...


  • Calgary, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest service at Pomeroy Kananaskis Mountain Lodge.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.Manage front desk operations, including check-ins, check-outs, and room...


  • Calgary, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest service at Pomeroy Kananaskis Mountain Lodge.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.Manage front desk operations, including check-ins, check-outs, and room...

  • Front Desk Agent

    4 weeks ago


    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Alt Hotel Calgary East Village.Job Summary:The Guest Services Agent will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay. This role requires a...

  • Front Desk Agent

    4 weeks ago


    Calgary, Alberta, Canada Alt Hotel Calgary East Village Full time

    Job Title: Guest Services AgentWe are seeking a highly skilled and customer-focused Guest Services Agent to join our team at Alt Hotel Calgary East Village.Job Summary:The Guest Services Agent will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay. This role requires a...

  • Night Auditor

    3 weeks ago


    Calgary, Alberta, Canada Coast Hotels Full time

    The Night Auditor-Front Desk Agent Part Time will contribute to the overall success of the hotel by providing exceptional customer service and maintaining a positive work environment at the Front Desk. The position is responsible for maintaining high internal & external guest service standards as well as the completion of the Night Audit.Key...


  • Calgary, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest service at Pomeroy Kananaskis Mountain Lodge.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.Ensure the front desk and lobby areas are clean, tidy, and...


  • Calgary, Alberta, Canada Pomeroy Kananaskis Mountain Lodge Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and friendly Front Desk Agent to provide exceptional guest service at Pomeroy Kananaskis Mountain Lodge.Key Responsibilities:Provide warm and welcoming service to guests, responding to their needs and resolving any issues promptly.Ensure the front desk and lobby areas are clean, tidy, and...

  • Front Desk Agent

    5 months ago


    Calgary, Canada True North Hostelling Association Full time

    **HI Calgary** This is more than just a job, we offer an experience and memories that will last a lifetime! We have a relaxed working environment within a close-knit group, who value diversity, inclusion, teamwork, and positive communication. The vibe of our urban hostel in the amazing city centre of Calgary is close to restaurants, museums, nightlife,...