Program Advisor

2 weeks ago

Toronto, Canada Toronto School of Management Full time

Global University Systems (GUS) is a network of higher education institutions and services worldwide - brought together by a shared passion for accessible, industry-relevant qualifications. As one of the largest private education groups globally, GUS provides Undergraduate, Graduate, Medical, and Law degree programs, professional training, English Language Training, and corporate & executive education. The GUS network has over 85,000 students studying at 30 institutions and 57 campuses across the globe, including London, Dublin, Berlin, Singapore, Delhi, and Tel Aviv.

The **Program Advisor **will be responsible for providing one-to-one consultations to prospective students who have shown interest in studying with one of the Global University System’s institutions. The role holder will be tasked with providing a bespoke and consultative service to each student, assessing each student’s requirements, and making recommendations in line with their individual needs - all the while promoting GUS institutions as a study destination of choice.

**Responsibilities**:

- Identify and understand student needs via one-to-one consultation.
- Provide a bespoke and consultative service to all students, assessing requirements and making recommendations in line with individual needs.
- Work with prospective students, applicants, and their families to provide high-quality advising on university/school admission requirements, academic programs, and school life.
- Maintain a conversion rate on all types of inquiries from lead to an interview, interview to enrollment and enrollment to start.
- Accountable for business growth through following up on leads and delivering information to prospective students in a timely manner.
- Provide effective and professional written and oral communication with all prospective students.
- Meet and exceed annual, monthly, and quarterly starts, referrals, targets, and objectives as per tenure expectations.
- Responsible for developing, delivering, and evaluating the recruitment and sales strategy to meet ambitious targets within the agreed budget and time frames.
- Develop and implement an effective, targeted schedule of recruitment and sales activity to raise awareness and interest in undergraduate study and increase student numbers.
- Manage a database of inquiries and leads, recording all conversion activity, contact details, audience profiles, contact history, and decisions and outcomes.

**Position Requirements**:
To be successful in the Program Advisor position, the individual must possess:

- Minimum of 2 years’ experience in Student Advising.
- A strong understanding of the North American education system.
- Experience recruiting domestic students is desired.

**Knowledge and Skills**:

- Proven target-driven marketing and sales skills are an asset.
- Experience with a target, quota, and KPI environment.
- Proven success in your sales ability and demonstrable full knowledge of the sales process.
- Confident negotiator and ability to 'close the deal, with strong profile management skills.
- Capable of hands-on problem-solving, with the ability to generate ideas and solutions.
- A positive and determined approach to researching and analyzing new business opportunities.
- Ability to use own initiative and pay close attention to detail.
- Ability to cope with competing demands and to prioritize tasks.

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Sales: 1 year (required)
- Student Advising: 1 year (required)

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