Product Analyst, Market Insights

4 days ago

Toronto, Canada LifeWorks Full time

Build a meaningful career
- At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives. The extraordinary expertise of a more than 7,000-strong workforce is harnessed to support the employees and families of the organizations we serve. Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.

As LifeWorks continues on its journey to impact 1 billion lives around the world with its vision for mental, physical, social and financial wellbeing, we are looking for passionate individuals to help us bring the LifeWorks Product team to the next level.

The Product team is dedicated to Total Wellbeing, purpose-driven products and championing the discipline of market driven, user-centric product methodology. Our users are internal and external, crossing geographies, segments, lines of business and functional areas. We aim to solve market problems now and before they are needed. We work with teams, partners, and leaders across LifeWorks and innovation eco-systems.
- Responsibilities:

- Conduct market intelligence and research across a wide range of market segments
- Procure and analyze internal and external data sources, including primary and secondary research
- Partner with key stakeholders and teams to gain insights, identify market challenges, gather feedback and conversely, regularly share updates across the organization
- Contribute to communications, reports and presentations showing key trends and summarizing complex research findings into short and clear actionable insights
- Build and maintain a knowledge database
- Evaluate and recommend systems and tools and keep up to date in developments and best practices in market intelligence
- Succeeding as a Product Analyst, Market Intelligence will require the following core qualifications and skills:

- A Degree or Diploma in Business, Marketing, Statistics, or a related field
- 2+ years of experience in market/competitive intelligence or related research roles with a proven ability to analyze data, synthesize information, measure performance, and identify opportunities
- Experience in Corporate Wellness, Mental Health, Wellbeing and digital platforms is an asset
- Strong analytical and critical thinking competencies, with the ability to distill large amounts of data into strategic analysis and meaningful insights
- Interpersonal skills oriented toward listening, collaboration, teamwork and resiliency
- A mindset devoted to learning, improving and maintaining a sense of curiosity about the world and the business environment
- Project organization and coordination skills, with a keen attention to detail and accuracy, and an ability to prioritize tasks and execute multiple projects simultaneously
- An exceptional ability to work with various stakeholders, receive feedback, and maintain cross-functional relationships
- Professional level, bilingual fluency in English and French is preferred
- Where permitted by law, LifeWorks employees must be fully immunized to access a LifeWorks office or customer premises.
- Fulfilling work that matters
- LifeWorks is in the business of helping organizations help their people and in the process, we strive to elevate ours. We're always looking for talented professionals and strategic leaders looking to make a difference in the lives of the people we serve. We appreciate the interest of every applicant; however, we contact only those selected for an interview.

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