Bilingual Customer Service Specialist

1 week ago


Brossard, Canada Oral Science Inc. Full time

Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, QC, offers a stimulating work environment as well as advantageous working conditions.

Oral Science is currently looking for a **Bilingual** **Customer Service Specialist**.

**Main responsibilities**:

- Manage inbound and outbound customer calls and provide support for their inquiries in a timely manner (average of 30 - 40 calls daily)
- Accurately gather data in an efficient and error free manner
- Process credit card payments for invoices
- Manage customer returns and complaints including shipment tracking and scheduling pick ups with different transporters (ICS, Canada Post, Shiptime, etc.)
- Welcome and direct visitors arriving at the front reception area
- Support other departments as needed

**Required profile**
- Perfect bilingualism required (english/french) with excellent communication skills (written and verbal)
- Minimum two (2) years of customer service experience (preferably call center experience)
- Excellent organizational and time management skills, with the ability to prioritize (essential)
- Professional and positive attitude with a customer-centric approach
- High initiative with the ability to work both in a team and independently with minimum supervision
- Strong attention to detail and accuracy
- Knowledge of computers (experience with Mac an asset), use of multiple software systems at once and strong typing abilities
- Ability to multi-task and remain calm under pressure (essential)

**Type of employment**
- Permanent, in-office, full-time position, Monday to Friday, 9h00 a.m. - 5h00 p.m.
- Oral Science offers competitive compensation including a group savings plan as well as a medical and dental insurance program.

**Job Types**: Full-time, Permanent

**Salary**: From $21.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- RRSP match

Schedule:

- Day shift
- Monday to Friday

**Experience**:

- Customer service: 2 years (required)
- Call center: 2 years (required)

**Language**:

- French (required)
- English (required)

Work Location: In person



  • Brossard, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, offers a stimulating work environment as well as advantageous working conditions. Oral Science is currently looking for a **Bilingual** **Customer Service...


  • Brossard, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, offers a stimulating work environment as well as advantageous working conditions. Oral Science is currently looking for a **Bilingual** **Customer Service...


  • Brossard, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, QC, offers a stimulating work environment as well as advantageous working conditions. Oral Science is currently looking for a **Bilingual** **Customer Service...


  • Brossard, Quebec, Canada Oral Science Inc. Full time

    Oral Science offers a wide range of innovative and effective dental products to help oral health professionals treat their patients with compromised oral health. The company, located in Brossard, offers a stimulating work environment as well as advantageous working conditions.Oral Science is currently looking for a Bilingual Customer Service Specialist.Main...


  • Brossard, Canada TD Bank Full time

    **Bilingual French Customer Account Specialist Advanced Collections**: - 425542BR **Job Category - Primary** - Call Center **Work Location** - 4605 Lapiniere **Employment Type** - Regular **City** - Brossard **Time Type** - Full Time **Province/State** - Quebec **Hours** - 37.5 **Workplace Model** - Hybrid **Hours/Availability Detail** - Rotational...


  • Brossard, Canada TD Bank Full time

    425542BR Call Center Brossard, QC November 20, 2023 Hours 37.5 Workplace Model Hybrid Pay Details Department Overview Every single day is an adventure! Within TD’s Contact Center, you’ll find a community of colleagues helping TD’s 25+ million customers to achieve their life goals. Your role within the Contact Center is essential to TD’s...


  • Brossard, Quebec, Canada The JW Corporation Full time

    About The JW Corporation:The JW Corporation is a dynamic sales representation and marketing company specializing in high-tech manufacturing across diverse sectors. Our motto, "One JW. Infinite Solutions," is not just a slogan, it's the cornerstone of our company culture. It shapes the way we operate and drives our commitment to providing exceptional service...


  • Brossard, Canada Ubiweb Full time

    **Who we are** Dive into the exciting digital and tech marketing universe by joining our team. Ubiweb is an emerging agency offering digital solutions to small and medium-sized businesses. We are looking for a Customer Experience Specialist to solidify our existing team. In this role, you will be in charge of supporting Ubiweb’s existing subscriber base...


  • Brossard, Canada The JW Corporation Full time

    **About The JW Corporation**: The JW Corporation is a dynamic sales representation and marketing company specializing in high-tech manufacturing across diverse sectors. Our motto, “One JW. Infinite Solutions,” is not just a slogan, it’s the cornerstone of our company culture. It shapes the way we operate and drives our commitment to providing...


  • Brossard, Canada Black & McDonald Limited Full time

    **ACCOUNTS PAYABLE SPECIALIST - BILINGUAL** **Brossard, Quebec** **BUILD YOUR CAREER AT BLACK & MCDONALD** Black & McDonald is an integrated, multi‑trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled...


  • Brossard, Canada EMKAY CANADA FLEET SERVICES CORP Full time

    **Job Title**: Bilingual Client Support and Acquisitions Specialist **SUMMARY** The employee will assist customers on a daily basis, to resolve problems and satisfy their vehicle management needs. The employee will continuously interact with local staff and with other EMKAY employees to accomplish the various tasks requested. Also, the employee will be in...


  • Brossard, QC, Canada Choopick Full time

    Looking for a seasonal bilingual customer service opportunity in the Brossard area in Montréal? Are you customer-oriented and a problem solver? If so, don’t hesitate to contact us to be part of a successful team of customer service representatives in the landscape industry! You will take part of this team by assisting clients with their order updates, by...

  • Customer Service

    7 days ago


    Brossard, Canada Peluche Brossard Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support. This is an excellent opportunity to utilize your communication and problem-solving...

  • Customer Service Agent

    2 months ago


    Brossard, Canada Groupe SKYSPA Full time

    **POSITION** As the first contact (on site or by the phone), you will offer to customers a warm, attentive and efficient assistance by performing the following tasks: - Warmly welcome them, guide them in their choices, answer their questions, complete the invoicing and payment, give them the items for their stay at the spa, advise on the products sold at...


  • Brossard, Canada Ubiweb Full time

    **Talent Acquisition Specialist** **Who we are** We are Ubiweb, Canada’s fastest growing digital marketing agency offering digital solutions to small and medium sized businesses. We’re also a group of passionate people looking to make a positive impact on our clients' businesses and in each other’s lives. Wanna dive into the exciting digital and...


  • Brossard, Quebec, Canada Fed Finance Full time

    Drop your resume We love talented and smart people. If you want to join our mission, please drop your resume in the right zone. Founded in 2001, Fed Finance specializes in temporary and permanent recruitment for accounting and finance professions. Our consultants are all experts and speak your language. We are committed to supporting you throughout your...


  • Brossard, Canada Groupe SKYSPA Full time

    **Do you want to join a committed, dynamic team that likes to have fun while working?** **We have a unique opportunity to meet all your expectations!** **YOUR WORK ENVIRONMENT** The warm atmosphere of SKYSPA DIX30 immerses you in a lively and unifying energy, and its vibrant environment located in the heart of Quartier DIX30 gives it its entertaining and...

  • Customer Service

    5 days ago


    Brossard, Quebec, Canada EMKAY CANADA FLEET SERVICES CORP Full time

    **Job Title**: Bilingual Client Support and Inside Account Manager**SUMMARY**The employee will assist customers on a daily basis, to resolve problems and satisfy their vehicle management needs. The employee will continuously interact with local staff and with other EMKAY employees to accomplish the various tasks requested. Also, the employee will be in...


  • Brossard, Canada BMO Financial Group Full time

    2140 boulevard Lapiniere Brossard Quebec,J4W 1L8 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...


  • Brossard, Canada BMO Financial Group Full time

    8245 boul Taschereau, B20 Brossard Quebec,J4Y 1A4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...