Customer Service Team Leader

3 weeks ago


Brossard, Canada Groupe SKYSPA Full time

**Why join the SKYSPA Group?**

**SKYSPA Group is a second family that offers you many benefits**
- Free access to our 4 spas for you and a guest, from Day 1;
- Generous discounts on all our treatments;
- Group Insurance* ;
- Corporate RRSP*;
- An undeniable team spirit;
- A very pleasant working environment;
- Casual dress code;
- Flexible hours;
- And more
- Only full-time positions are eligible for group insurance and RRSPs

**YOUR WORK ENVIRONMENT**

The warm atmosphere of SKYSPA DIX30 immerses you in a lively and unifying energy, and its vibrant environment located in the heart of Quartier DIX30 gives it its entertaining and friendly side. SKYSPA DIX30 is made up of a solid team that likes to have fun and help each other. Join us and bring a dose of vital energy into your life

**YOUR MISSION**

As Customer Service Team Leader, you will support and motivate the team of advisors on your shift in the following functions:
**Picking up and leaving customers**:

- Welcome them warmly, guide them in their choices and answer their questions, complete billing and payment, deliver items for their spa stay, advise on products for sale at our boutique.

**Call Handling**:

- Answer calls, inform clients about packages, promotions and treatments, take reservations in our system, maximize appointment schedules, optimize sales of treatments and gift certificates, confirm therapist appointments, make telephone tapping when required.

**Team management**:

- Ensure the presence of employees on their shift and ensure that the number is suitable for the traffic, designate breaks and enforce them, ensure the proper functioning of the department, manage complaints that could not be answered by advisers.

**QUALITIES SOUGHT**
- You are bilingual and have at least 2 years of experience supervising a team in a pro customer service environment, and are a positive leader;
- You demonstrate excellent communication skills, are naturally dedicated and smiling.

**SCHEDULE**
- Permanent part-time position;
- Availability varies including evenings and weekends (**friday, saturday and sunday**).



  • Brossard, Quebec, Canada Groupe SKYSPA Full time

    Why join the SKYSPA Group?SKYSPA Group is a second family that offers you many benefits Free access to our 4 spas for you and a guest, from Day 1; Generous discounts on all our treatments; Group Insurance* ; Corporate RRSP*; An undeniable team spirit; A very pleasant working environment; Casual dress code; Flexible hours; And more Only fulltime positions are...

  • Team Leader

    3 weeks ago


    Brossard, Canada Patrick Morin Inc Full time

    **Patrick Morin** Well established in the hearts of Quebecers for over 60 years, Patrick Morin has carved out an imposing place for itself in the hardware industry in several regions of Quebec. With 21 branches and more than 1,700 employees, the company quickly became an important pillar of the industry, building an unparalleled reputation for itself. Newly...

  • Team Leader

    4 weeks ago


    Brossard, Canada Patrick Morin Inc Full time

    NEW STORE !! **Job Summary** Overall, they ensure the proper functioning of the yard and of customer service. Thus, they are responsible for the execution of tasks, both in the yard and in the warehouse. They must make sure to maintain a good working climate. They are called upon to manage and resolve, within the limits of their power, all the problems...

  • Team Leader

    3 weeks ago


    Brossard, Canada Patrick Morin Inc Full time

    **Job Summary** Overall, they ensure the proper functioning of the yard and of customer service. Thus, they are responsible for the execution of tasks, both in the yard and in the warehouse. They must make sure to maintain a good working climate. They are called upon to manage and resolve, within the limits of their power, all the problems that may arise in...

  • Team Leader

    2 weeks ago


    Brossard, Quebec, Canada Patrick Morin Inc Full time

    NEW STOREJob SummaryOverall, they ensure the proper functioning of the yard and of customer service. Thus, they are responsible for the execution of tasks, both in the yard and in the warehouse. They must make sure to maintain a good working climate. They are called upon to manage and resolve, within the limits of their power, all the problems that may arise...

  • Team Leader

    2 weeks ago


    Brossard, Quebec, Canada Patrick Morin Inc Full time

    Patrick MorinWell established in the hearts of Quebecers for over 60 years, Patrick Morin has carved out an imposing place for itself in the hardware industry in several regions of Quebec. With 21 branches and more than 1,700 employees, the company quickly became an important pillar of the industry, building an unparalleled reputation for itself. Newly...


  • Brossard, Canada Cogir Full time

    **: We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. **ROLE AND GENERAL RESPONSIBILITIES**: - Act as the first point of contact and...


  • Brossard, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION:We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • Brossard, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION:We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • brossard, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION:We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • Brossard, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION: We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • Brossard, Canada Cogir Immobilier Full time

    Location Name : Cogir (Siège social) Location City : Brossard Job Status : Permanent: Full Time Job Schedule : Day time Hours per week : 40 Purpose of the position We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent...


  • Brossard, Canada Groupe SKYSPA Full time

    **Are you looking for a job for a 100% Quebec company that promotes well-being, where your involvement will be recognized?** **Do you want to join a committed, dynamic team that likes to have fun while working?** **SKYSPA Group offers you a unique opportunity to meet all your expectations!** **YOUR WORK ENVIRONMENT** The warm working atmosphere of SKYSPA...


  • Brossard, Quebec, Canada Groupe SKYSPA Full time

    Are you looking for a job for a 100% Quebec company that promotes well-being, where your involvement will be recognized?Do you want to join a committed, dynamic team that likes to have fun while working?SKYSPA Group offers you a unique opportunity to meet all your expectationsYOUR WORK ENVIRONMENTThe warm working atmosphere of SKYSPA DIX30 plunges you into a...


  • Brossard, QC, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION: We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • Brossard, Canada Scotiabank Full time

    Requisition ID: 179500 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Customer Experience Lead/ Quartier DIX30/ Permanent/ Full-Time **What you’ll be doing** Our Customer Experience Leads are responsible for overseeing our high performing Retail Service teams. Scotiabank is a place where we put...


  • Brossard, Canada Groupe SKYSPA Full time

    The warm atmosphere of SKYSPA DIX30 immerses you in a lively and unifying energy, and its vibrant environment located in the heart of the Quartier DIX30 gives it its entertaining and friendly side. We are looking for a **Maintenance team leader** at **SKYSPA DIX30**, to complete a strong team who like to have fun and help each other! **WHY JOIN THE SKYSPA...


  • Brossard, Quebec, H1N, Montréal, Canada COGIR Immobilier Full time

    POSITION DESCRIPTION:We are currently looking for a Team Leader, HR Shared Services Support, to join our Payroll and Human Resources team in Brossard. This person must be dynamic, focused and have excellent customer service skills. We offer a flexible environment and opportunities for growth. ROLE AND GENERAL RESPONSIBILITIES: Act as the first point of...


  • Brossard, Canada GE Renewable Energy Full time

    **Job Description Summary**: Soyez responsable de l'expérience client et de la satisfaction du client. Soutenir l'équipe de gestion de projet pour une excellente exécution. Soyez la référence en matière de culture de la qualité et de conformité à la qualité. Identification et collecte, en phase d'ITO, des risques techniques et opérationnels pour...

  • Roots Team Leader

    4 weeks ago


    Brossard, Canada Roots Full time

    **Nature et envergure du poste**: Rapportant directement au(à la) gérant(e) du magasin, le(la) détenteur(trice) des clés appuie le personnel de gestion du magasin en s'assurant une expérience de magasinage positive sur le plancher de vente ainsi que la rentabilité des ventes. Responsabilités principales: - Créer et diriger une atmosphère sur le...