Business Analyst

6 months ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Community Services

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:25-Jun-24 (Applications are accepted until 11:59 PM Atlantic Time)

**Designation Status**:
**About Us**:
At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

**About Our Opportunity**:
The Business Analyst, under the leadership of the Operations Manager, is responsible for providing analytical and problem-solving services to programs, Service Delivery, and the Operations Unit at DCS. As the Analyst, you will be responsible for documenting business needs and coordinating and/or completing changes necessary to meet those needs.

You will be involved with the creation of, or changes to, existing systems, forms, and procedures; and will have a direct impact on projects, driving progress and enhancements to departmental outcomes and strategic priorities to best serve Nova Scotia's most vulnerable people.

**Primary Accountabilities**:
In this position, we count on your expertise to assess business requirements and opportunities, formulate options, and define recommended solutions. You will achieve this by:

- consulting with clients, evaluating current solutions/services, and recommending solutions;
- supporting solution implementation;
- leading the preparation and documentation of; business requirements, functional requirements, business cases, workflow processes and data models;
- designing and developing business requirements for solution changes; and
- developing and maintaining business processes and "how to" material.

You will work with staff and with our technology team to ensure changes are monitored, tested, evaluated, and ready for implementation.

**Qualifications and Experience**:
As our next Business Analyst, you have completed a bachelor’s degree and have five (5) years of related experience.

It is considered an asset if you have experience in:

- Supporting case management systems
- Release Management
- User Acceptance Testing (UAT)
- Certification or training in business analysis is highly desirable

Essential to your success is your ability to exercise initiative, sound judgment, and assess risk when making decisions and recommending solutions. This is a fast-paced environment, with strict competing deadlines, as such, your flexibility and ability to multitask and manage a high business volume is critical.

You are an effective communicator (written and oral) and display superior analytical and problem-solving skills. Proficiency with computers and a variety of computer software such as the Microsoft Suite (Word, Excel, Outlook, Teams, and SharePoint) is required.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

**Equivalency**:
We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:

- A related master’s degree and three (3) years of related experience
- Completion of a 2-year college diploma program and seven (7) years of related experience

**Benefits**:
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

**Working Conditions**:
This position often encounters urgent requests for assistance to resolve issues. You must be able to work under pressure within a schedule that is prone to interruptions. There is a potential for high-stress levels in urgent situations.

Your normal work week is 35 hours/week, 7 hours/day.

**What We Offer**:

- Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless Career Paths.
- Department Specific Flexible working schedules.

**Pay Grade**: PR 13

**Salary Range**: $2,556.10 - $3,107.16 Bi-Weekly

**Employment Equity Stateme

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