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Automotive Service Manager
3 months ago
**Mountain Mitsubishi **is looking for an **Automotive** **Service Manager in Mount Hope, Hamilton, Ontario**.
Responsibilities:
- Manage and supervise a team of automotive technicians and Service Advisors, providing guidance and support as needed
- Schedule and prioritize service appointments to ensure efficient workflow
- Ensure that all repairs and maintenance are performed accurately and in a timely manner
- Maintain a high level of customer satisfaction by addressing any concerns or issues promptly
- Monitor and control expenses within the service department
- Implement strategies to increase sales and promote upselling of additional services
- Stay up-to-date with industry trends and advancements in automotive technology
- Collaborate with other departments to ensure smooth operations and excellent customer service
Skills:
- Strong customer service skills with the ability to build rapport with customers
- Extensive knowledge of automotive repair and maintenance procedures
- Experience in invoicing, cash handling and internals/warranties
- Proven track record in sales and upselling of automotive services
- Excellent leadership and team management abilities
- Solid mechanical knowledge to effectively communicate with technicians and service advisors
- Familiarity with Automotive Service operations and processes
**You’ll also need to have**:
- Minimum of 2 years of automotive service advisor experience
- Minimum of 2 years automotive Service Manager experience
- An understanding of vehicle repairs and maintenance
- Valid Ontario Class ‘G’ Driver’s License
- Experience with PBS Systems Software (considered an asset)
- Experience with Mitsubishi (considered an asset)
**Don’t have this exact experience but feel like you have what it takes?**
**Job Types**: Full-time, Part-time
Pay: From $60,000.00 per year
**Benefits**:
- Company events
- Health and Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Store discount
Schedule:
- Monday to Friday 8am to 5pm,
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Experience**:
- Automotive service advisor: 2 years (required)
- Automotive Service Manager: 2 years (required)
Ability to Commute:
- Mount Hope, ON L0R 1W0 (required)
Ability to Relocate:
- Mount Hope, ON L0R 1W0: Relocate before starting work (required)
Work Location: In person
**Salary**: $50,000.00-$120,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Disability insurance
- Extended health care
- On-site parking
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Supplemental pay types:
- Bonus pay
**Experience**:
- service advisor: 2 years (preferred)
- Customer service: 2 years (preferred)
Work Location: In person
Expected start date: 2024-03-11
