Supervisor, Clinical

1 month ago

Ottawa, Canada Queensway Carleton Hospital Full time

**General Posting Information**

**POSITION**:

- Supervisor, Clinical and Medical Informatics

**D**EPARTMENT**:

- Clinical and Medical Informatics**CONDITIONS**:

- Temporary Full-Time for approximately three (3) years

**HOURS**:

- Approximately 75.0 Bi-weekly Hours**SHIFTS**:

- Days with occasional off-hours support (Evenings / Nights / Weekend / On Call)
- 7.5 hours per shift
-

**WAGE RATE**:

- Scale Minimum Maximum
- NONU6B $49.46/hr $59.96/hr

**POSITION OVERVIEW**:
**RESPONSIBILITIES**:

- Liaises and collaborates with clinical leaders and technical teams to analyze and audit existing processes and workflows; design improvements to systems and processes to meet clinician requirements and mitigate patient safety risks including developing, implementing, and reviewing processes to ensure seamless implementation. Represents the clinical and medical informatics group in various change governance meetings to prioritize change requests for a regional release queue.
- Coordinates the workload within the department and provides support to staff regarding problem solving to meet customer-service best practices and processes improvement standards. Develop strategies and capacity planning for meeting future needs.
- Leads medium - large projects, defining the scope & resource requirements, preparing plans, assisting with allocation of project budgets, supervising system testing, and monitoring timelines.
- Acting as a resource person and positive role model for change management, coaches staff on day-to-day performance. In collaboration with the manager, completes formal performance appraisals.
- Plans, develops, and delivers education sessions for staff (demos, one-to-one sessions, just in time teaching on the unit, e-learning and focus groups) to support the use of the Electronic Health Record systems, both for project implementation and operational purposes.
- Support Manager with recruiting, interviewing, and orientation of staff.
- Participate in Working Groups, Regional Committees and, Ad hoc groups, department meetings and huddles. Communicates and explains, practices, policies as it relates to the shared electronic health record system.
- Perform other related duties as assigned by Manager or Director.
- Demonstrate QCH values: collaboration, accountability, respect, innovation

**REQUIREMENTS**:

- Bachelor's degree in a health-related field
- Five (5) years experience in a clinical informatics / electronic health record system analyst role
- Registered with appropriate governing body
- Experience in workflow and process redesign
- Experience coaching or leading team members.
- Demonstrated effective communication, interpersonal, and organizational skills
- Commitment to continuing education related to position

**PREFERRED**:

- Relevant certifications such as Prosci Change Management Certification, Project Management Professional (PMP), or Business Analyst Certification

**Please note that according to the Ontario Health and Queensway Carleton Hospital Vaccination Policy, all applicants must be fully vaccinated unless they can provide the proof of a valid medical contraindication or exemption on the basis of protected grounds under the Ontario Human Rights Code in order to be considered for any staff or volunteer opportunities. Upon hiring, applicants must provide the proof of either government issued documentation proving they have been fully vaccinated, or present supporting documentation of a valid medical contraindication or exemption under Ontario Human Rights Code.**
- Thank you for your continued interest in Queensway Carleton Hospital. We deeply value and celebrate the principles of equity, diversity, inclusion, and belonging, as they are integral to the enrichment of our work environment. We believe that by fostering an inclusive and diverse community, we can achieve our mission of providing exceptional healthcare services to all individuals with compassion and respect. We encourage applicants from all backgrounds to apply. We welcome those who would contribute to the further diversification of our organization including, but not limited to women, racial or ethnic minorities, First Nations, Inuit, and Métis peoples, persons with Disabilities, and 2SLGBTQI+ communities._

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