Office Administrative Assistant

2 weeks ago

Vancouver, Canada Harbour Cruises Full time

**About Us**

Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event cruises, we also offer a unique and delightful way to experience the city. We are known for our attentive and efficient onboard staff, and professionally prepared cuisine. We are committed to ensuring that our guests’ cruises are events they’ll remember and repeat Based out of Vancouver Harbour in beautiful Vancouver, BC - we are dedicated to offering our guests the highest standards of customer service, quality and professionalism in the hospitality industry.

If you’re interested in learning more about our company culture, and joining our team of passionate service professionals, you can check out more about our team here.

**What you will work on**

We are looking for an individual who is organized, has experience working in an office environment, and appreciates the importance of supporting a team.

As the **Office Administrative Assistant** at Harbour Cruises, you’ll get to:

- Perform day-to-day coverage of office operations
- Consolidate and verify documentations and payments from various departments as required
- Payment handling experience required
- Efficiently and accurately balance invoices and billing
- Excellent customer service skills - verbal and written communication skills
- Perform tasks such as answering calls, responding to queries, ordering supplies
- Provide courteous, and professional service
- Passionately engage and inform our guests of company offerings and knowledge
- Be well versed at all company offerings from Moorage, Offsite Events, Cruises, etc.
- Manage and maintain key accesses adhering high levels of privacy and security
- Coordinates with management scheduling needs
- Assist with generation of data reporting, documentations etc
- Assist and compile invoices and receipts for Accounts Payable and Receivables
- Maintains accurate digitize records, policies, and duties in an organized fashion
- Assist with maintenance and revision of corporate policies
- Collaborate all other departments seamlessly
- High levels of attention to detail
- Ability to multitask and work under high pressure environments
- Works dynamically in a team environment, but also takes initiative as a self starter
- Efficiently complete daily job requirements and all other tasks and duties assigned

**What you will bring to the team**
- Strong organizational skills with the ability to multi-task efficiently
- Excellent time management skills and ability to prioritize work
- Presents a positive attitude and demeanor
- Exceptional communication skills, both verbally and written
- Excellent Verbal, Written, and Digital communication skills
- High proficiency with Microsoft 365 (Word, Excel, Outlook, Sharepoint)
- No marina/ boating experience required
- Accounting / Finance experience (Bonus)
- Attention to detail and critical thinking skills
- Accountable and takes initiatives
- A self motivator who also has the ability to work in a fast paced environment

**Why join Harbour Cruises?**

At Harbour Cruises, we’re on a continuous learning journey as it relates to Equity, Diversity, & Inclusion. We know that diversity is a strength and recognize that the unique backgrounds across our team help us make better decisions, result in more creative solutions, and ultimately lead us to stronger paths of success. We’re working to create a workplace and team that is as diverse as the community we serve, and we aim to provide an environment that allows every person to bring their whole and authentic self to work every day. We are inspired by the unique contributions and insights of our team members and are invested in continuously improving our employees’ experiences as we grow.

We pride ourselves on supporting our team to show up every day being the best they can be, and in addition to our collaborative and people-focused environment, we offer our team:

- Extended health and dental benefits
- And of course, an amazing team of hospitality professionals that you will love collaborating with

**Job Types**: Full-time, Permanent

**Salary**: $21.00-$23.00 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Experience**:

- Financial reporting: 1 year (preferred)
- Administrative: 2 years (preferred)
- Office management: 2 years (preferred)
- Conflict Resolution: 1 year (preferred)

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