Dental Receptionist

2 weeks ago


KitchenerWaterloo, Canada Kitchener Waterloo Prosthodontics Full time

**PRIMARY RESPONSIBILITIES**

Responsible for administering the day-to-day activities of the business office, including: maintenance of the records of patients, scheduling of patients, accounts receivable, maintaining appearance and order of dental office, and recall/recare system.

**SPECIFIC DUTIES**

**Reception Management**

Manage day-to-day operations of dental office

Open and close dental office according to office protocol

Answer and respond to telephone calls with professionalism

Ensure that provincial and PIPEDDA laws and guidelines are followed

**Patient Management**

Maintain a professional reception area; organize patient education materials, etc.

Greet and welcome patients and visitors to the practice

Check in patients according to office protocol, verifying and updating patient information

Confirm the next day’s appointments according to protocol and patient preferences

Schedule patients for efficient use of doctor and staff time

Collect payment from patients at the time of treatment when required

Make follow-up appointments as needed

**Recommended skills/experience**:

- Experience with dental patient management experience
- CDA I/II experience

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$26.00 per hour

**Benefits**:

- Dental care
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Overtime pay

**Experience**:

- Dental receptionist: 2 years (preferred)

Licence/Certification:

- Certified dental assisting I/II (preferred)

Work Location: One location


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