Front Desk Agent
5 months ago
**The Comfort Inn Hotel is looking to hire a team member for a Full time Front Desk position from 7:00am-3:00pm.**
**Must be COVID 19 Vaccinated. Must be able to train on both 7am-3pm and 3pm-11pm.**
We are looking for somebody who is reliable and has a positive attitude, with a flexible schedule. If you are a quick learner, who has good computer skills and a knack for customer service we’d like to meet you. Hotel experience is preferred. Must be available to work on weekends.
- **Responsibilities**_
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Maintain updated records of bookings and payments
- Run all hotel reports.
Must be willing to train on all hotel shifts.
**Job Types**: Full-time, Permanent
**Salary**: $18.88-$21.00 per hour
Expected hours: 32 per week
Flexible Language Requirement:
- French not required
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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