Service Advisor

6 months ago

Toronto, Canada Toyota On The Park Full time

Are you a highly motivated, dedicated and driven individual? If you answered yes to all three, then you are the right person to join our team as a **Full-Time** **Service Advisor **with Toyota On The Park

**The Company**:
At Canada One Auto Group, we strive to provide world class products and excellent customer service to all of our customers. We provide our employees with a culture that is unique, community involved and focused on continuous improvement with potential to move up within the company.

Under the umbrella of Canada One Auto Group, Toyota On The Park strives to provide an experience that is memorable and positive for all customers. At Toyota On The Park, our main focus is reflected in our commitment to the community in which we live and work.

**The Position**:
We are looking for a full-time Service Advisor with a minimum of five years’ experience in a similar position. You must have a valid G class driver’s license and the ability to work under pressure.
- Greet each customer in a prompt and courteous manner, and ensure they will be helped momentarily.
- Communicate with customers to determine the nature of the mechanical problems or issues.
- Secure agreement from customers before repairs; cover cost estimate; and approximate time when vehicle’s work will be completed.
- Handle telephone inquiries regarding work in process and appointments, retrieve customer and vehicle data and return phone messages promptly.
- Schedule appointments using dealership approved forms.
- Maintain a dealership-prescribed standard for “hours per customer repair order written”.
- Inspect all vehicles for bodywork, notify the customer if work is needed and provide an estimate for body shop work.
- Keep a daily log of repair orders written, status as well as carryovers.
- Handle customer complaints and misunderstandings.
- Follow up progress of each repair order during the day, contact customers by telephone regarding changes in the estimate or time promised.
- Deliver vehicles to customers and answer any questions, review work performed and explain charges and coverage.
- Explain optional services, warranty information and policies to customers.
- Refer leads and prospects for vehicle sales to the new and pre-owned sales departments.
- Demonstrate behaviors consistent with the Company’s Vision, Mission, and Values in all interactions with customers, co-workers and suppliers.
- Adhere to all company policies, procedures and safety standards.

**About You**:

- You are a motivated individual who will take on new challenges
- You are highly organized and detail-oriented
- You have previous experience with Reynolds & Reynolds software
- You have a passion for customer service.
- You assist customers by analyzing and interpreting their needs.
- You also offer appropriate options, solutions and resolutions

**Why Should I Apply?**
- Offer a Competitive Compensation Structure
- Group Benefit Plan after three months of employment
- Excellent growth and advancement opportunities
- In accordance with the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities, a request for accommodation will be accepted throughout the hiring process._
- We are an equal opportunity employer that welcomes all applicants including persons with disabilities, visible minorities, women, and aboriginals. We thank you for your interest, however, only those applicants selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON M3C 2J7: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

- G Class License (required)

Work Location: In person

  • Momentum Volunteer Advisor, Biotech

    6 months ago

    Toronto, Canada MaRS Volunteer Advisor Opportunities Full time

    MaRS Discovery District in Toronto is one of the world's largest urban innovation hubs. MaRS supports promising high-growth companies to scale their businesses globally, while tackling key societal challenges in areas such as Health, Cleantech, Finance, Transportation, AI, and others. In addition to helping start-ups launch, grow and scale, the MaRS...

  • Service Advisor

    1 week ago

    Toronto, Canada Golden Mile Chrysler Full time

    Golden Mile Chrysler is looking for a Service Advisor to join our team! Service Advisors are the first point of contact for customers coming in to our Service department, and build lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work with our sales...

  • Service Advisor

    6 months ago

    Toronto, Canada The Humberview Group Full time

    Audi Midtown Toronto is currently looking for an experienced **Service Advisor** to their team in Toronto. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance....

  • Service Advisor

    4 months ago

    Toronto, Canada The Humberview Group Full time

    Audi Midtown Toronto is currently looking for an experienced **Service Advisor** to their team in Toronto. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance....

  • Service Advisor

    4 days ago

    Toronto, Canada The Humberview Group Full time

    The Humberview Group is currently looking for a **Service Advisor** to join one of our teams in Toronto. Our **Service Advisors** are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine...

  • Internal Service Advisor

    3 weeks ago

    Toronto, Canada Toronto Kia Full time

    **Job Overview** Toronto Kia is looking for an Internal Service Advisor to join our team. As an Internal service advisor, you will have a minimum of 2 years experience as an advisor in a car dealership environment. **Requirements**: - Proven track record with excellent organizational Skills - Stable CP sales results that were consistently among top in your...

  • Client Services Advisor

    4 weeks ago

    Toronto, Canada Neuberger Berman Full time

    Summary: The Institutional Client Service Advisor (“CSA”) role is an important relationship management and servicing role within Neuberger Berman’s NA institutional business. Each Institutional Client Service Advisor is paired up with a Client Advisor(s) (Institutional salespeople) and reports to the Manager of North America Client Service. Each...

  • Strategic Policy Advisor for Transit Infrastructure

    3 weeks ago

    Toronto, Ontario, Canada Ontario Public Service Full time

    Job DescriptionWe are seeking a highly skilled and motivated Senior Policy Advisor to join our team within the Ministry of Transportation’s Transit Delivery and Partnerships Branch.About the Role:This is an exciting opportunity for a policy professional with excellent leadership capabilities to take their career to the next level. As a Senior Policy...

  • Service Advisor

    6 months ago

    Toronto, Canada BMW Toronto Full time

    Would you like to be a part of one of the country's premier luxury car dealerships? Are you looking for an opportunity to be appreciated and involved in your career? Would you like to work in a dynamic, fast-paced environment? If so, BMW Toronto is the place for you! BMW Toronto is a large, busy downtown luxury car dealer looking a highly motivated,...

  • Automotive Service Advisor

    5 months ago

    Toronto, Canada MIDAS Full time

    Midas Bathurst Toronto is currently looking for a Service Advisor to join our team in Toronto. The Service Advisor is responsible for greeting customers, listening to their description of the problems or service needs, determining the type of service required, and preparing repair orders. If a vehicle requires additional repair not covered in the original...

  • Automotive Service Advisor

    6 months ago

    Toronto, Canada Ken Shaw Lexus Toyota Full time

    Ken Shaw Lexus Toyota is located at St. Clair and Keele, in the heart of Toronto. We are a family run, customer driven business for the past 60 years. We are currently hiring a service advisor for our Lexus Service Department Responsibilities include: - writing service repair orders - recommending all necessary maintenance and repair items, - closing...

  • Service Advisor

    3 days ago

    Toronto, Canada The Humberview Group Full time

    The Humberview Group is currently looking for a Service Advisor to join one of our teams in Toronto.Our Service Advisors are one of the first points of contact with customers who bring their vehicles in for service. They are responsible for advising customers on the necessary services required to their vehicle, as well as on routine maintenance.The Service...

  • Automotive Service Advisor

    6 months ago

    Toronto, Canada Master Mechanic High Park Full time

    Job Summary: We are seeking a highly motivated and customer-oriented Service Advisor to join our team at Master Mechanic High Park. As a Service Advisor, you will be a point of contact for customers who require automotive repair and maintenance services. Your role will involve providing exceptional customer service, coordinating service appointments, and...

  • Automotive Service Advisor

    2 months ago

    Toronto, Canada Active Green + Ross 110 Full time

    **Automotive Service Advisor** **Are you outgoing, friendly, organized, and a leader everyone wants to follow?** **Do you have a strong work ethic and the drive to succeed?** **We want to meet you!** **Experienced Service Advisor needed for a busy, fast-paced, premium Toronto Store!** This is a rare opportunity to be part of a highly efficient...

  • Service Advisor

    6 months ago

    Toronto, Canada Gyro Mazda Full time

    Gyro Mazda is looking for an Automotive Service Advisor to join our very busy and growing service team. Work with one of the leading automotive manufacturers in the world! Based in Toronto, ON, Gyro Mazda is a member of a family-owned and operated well-respected automotive group that includes two dealerships in Toronto. We have been in business for over 50...

  • Service Advisor

    6 months ago

    Toronto, Canada Gyro Mazda Full time

    Gyro Mazda is looking for an Automotive Service Advisor to join our very busy and growing service team. Work with one of the leading automotive manufacturers in the world! Based in Toronto, ON, Gyro Mazda is a member of a family-owned and operated well-respected automotive group that includes two dealerships in Toronto. We have been in business for over 50...

  • Automotive Service Advisor

    6 months ago

    Toronto, Canada McDermott Motors - EuroMechanic Full time

    Job Summary: McDermott Motors - EuroMechanic is a rapidly growing automotive repair, tire and service business located in downtown Toronto (Shuter & Parliament). We are looking for a service advisor who will have a passion for customer service and a strong mechanical background to assist customers with their automotive service needs. We provide a competitive...

  • Automotive Service Advisor

    1 month ago

    Toronto, Canada McDermott Motors - EuroMechanic Full time

    Job Summary: McDermott Motors - EuroMechanic is a rapidly growing automotive repair, tire and service business located in downtown Toronto (Shuter & Parliament). We are looking for a service advisor who will have a passion for customer service and a strong mechanical background to assist customers with their automotive service needs. We provide a competitive...

  • Advisor Services, Representative

    6 months ago

    Toronto, Canada Pier 4 Ltd Full time

    Advisor Services Administrator About Pier 4 REIT Pier 4 REIT is a Real Estate Investment Trust focusing on acquisition of multi‐family residential properties. Our foundation is built on over 40 years in the real estate industry with vast experience in ownership, property management, and capital improvements. Inaugurated in 2020, the Trust’s portfolio...

  • Client Services Advisor

    3 weeks ago

    Toronto, Canada Neuberger Berman Full time

    Summary:The Institutional Client Service Advisor (“CSA”) role is an important relationship management and servicing role within Neuberger Berman’s NA institutional business. Each Institutional Client Service Advisor is paired up with a Client Advisor(s) (Institutional salespeople) and reports to the Manager of North America Client Service. Each Client...