Assistant, Accident Benefits Claims

6 months ago

London, Canada Definity Financial Corporation Full time

Job ID : 7029
Category : Claims
Brand : Definity
Regular/Temporary : Regular
Fulltime/Parttime : Full Time
Location : London, Canada

Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to 1871, we’ve grown to become a digital leader in the insurance industry. We’re proud to help our clients and communities adapt and thrive in a world of constant change.

Our promise to you: It’s better here. Why? Because we CARE, and we provide an employee experience that’s collaborative, ambitious, rewarding, and empowering.

Our ambition is to be one of Canada’s leading and most innovative P&C insurers. Come be a part of our journey, and love what you do.

Definity offers a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Leaders partner with their teams to find the right balance of on-site and remote work that best meets the needs of their teams, colleagues, brokers and customers, while ensuring collaboration, teamwork and accountability for goals.

We are looking for a Claims Assistant to join our Accident Benefits team

**What can you expect in this role?**
- Processing invoices payments accurately and on time.
- Ensure labelling of invoice is accurate (document type, subtype, title, along with other data)
- Completing Operational Risk Events for late payments
- Perform quality checks to ensure data integrity and compliance
- Ensure collaterals (EHB) are deducted when appropriate.
- Make a note of payments on claims when necessary
- Provide superior customer service by building and maintaining excellent relationships with our internal and external customers
- Adhere to all internal Claims Best Practices.
- Notify claims representative if reserves are depleted
- Maintain workload within established guidelines and service standards and achieving the daily KPI target for invoices processed
- Contact medical facilities to obtain claim details
- Participate in bi-weekly huddles
- Other general duties as assigned

**What do you bring to the role?**
- Minimum 2 years of office experience
- Some exposure to support functions in a claims area is an asset
- Strong keyboarding skills and adept at navigating through numerous screens quickly and efficiently
- Excellent computer skills and proficient in MS Word and Excel
- Professional, friendly, and courteous in all interactions, whether with customers or co-workers
- Able to perform well in a busy operation and remain calm under pressure
- Team player adaptable to a changing environment
- Strong written and verbal communication skills

**Go ahead and expect a lot — you deserve it, and we’ve got it**:

- Hybrid work schedule for most roles
- Company share ownership program
- Pension and savings programs, with company-matched RRSP contributions
- Paid volunteer days and company matching on charitable donations
- Educational resources, tuition assistance, and paid time off to study for exams
- Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
- Wellness and recognition programs
- Discounts on products and services

**Background checks**
This role requires successful clearance of a background check (including criminal checks and leadership references).

LI-Hybrid

  • Specialist, Accident Benefits Claims

    6 months ago

    London, Canada Definity Financial Corporation Full time

    Job ID : 7027 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : London, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Claims Specialist

    1 month ago

    London, Ontario, Canada Intact Financial Corporation Full time

    We're seeking an Accident Benefits Claims Specialist to join our Complex Injury Team. This is a 12-month secondment/contract opportunity.The ideal candidate will have experience in all levels of AB file handling, a strong understanding of legislation and regulations, and excellent communication and interpersonal skills.Key responsibilities include:Handling...

  • Claims Specialist- Accident Benefits

    7 months ago

    London, Canada Intact Financial Corporation Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are– here, diversity is a strength. You...

  • Claims Manager Accident Benefits Technical Services

    6 months ago

    London, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Claims Representative I

    2 months ago

    London, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Team Leader, Accident Benefits Claims

    6 months ago

    London, Canada Definity Financial Corporation Full time

    Job ID : 7031 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : London, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Accident Benefits Expert

    4 weeks ago

    London, Ontario, Canada Intact Financial Corporation Full time

    We are seeking an experienced Accident Benefits Specialist to join our Complex Injury Team at Intact Financial Corporation. Located in Ontario, this role offers a unique opportunity to work with a dynamic team and develop your skills in claims handling.Job SummaryThis 12-month secondment/contract position involves handling Accident Benefit files, analyzing...

  • Intermediate Representative, Accident Benefits

    6 months ago

    London, Canada Definity Financial Corporation Full time

    Job ID : 6825 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : London, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Technical Services Claims Consultant, Accident

    6 months ago

    London, Canada Intact Full time

    Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts. Feel empowered to learn and grow while being valued for who you are - here, diversity is a strength. You...

  • Intermediate/Senior Accident Benefits Advisor

    3 months ago

    London, Canada Aviva Full time

    Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. We’re looking forHealthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims. Are you a customer...

  • Benefits Associate

    6 months ago

    London, Canada Selectpath Benefits & Financial Inc. Full time

    POSITION OVERVIEW: Selectpath Benefits & Financial Inc., a Navacord Broker Partner based in London, ON is searching for an experienced Benefits Associate to join our team. Selectpath works in partnership with our clients to guide them to financial security and success by implementing customized solutions through innovation, excellence, and integrity. Our...

  • Intermediate Claims Representative, Bodily Injury

    6 months ago

    London, Canada Definity Financial Corporation Full time

    Job ID : 7046 Category : Claims Brand : Definity Regular/Temporary : Regular Fulltime/Parttime : Full Time Location : London, Canada Definity includes some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. With strong roots that date back to...

  • Senior Injury Claims Specialist

    7 days ago

    London, Ontario, Canada Leavespersonalcare Full time

    About Leaves Personal CareWe provide exceptional support to individuals who have experienced accidents or injuries. Our goal is to help them regain their independence and live life to the fullest.As a Senior Injury Claims Specialist, you will play a critical role in our mission by helping clients navigate the complex process of making injury claims.About the...

  • Claims Legal Expertise

    2 weeks ago

    London, Ontario, Canada Tokio Marine Kiln group Full time

    We are seeking an experienced Claims Legal Counsel to join our Claims department at Tokio Marine Kiln. As a key member of the team, you will report directly to the Head of Claims Legal and be responsible for ensuring that the delivery of the TMK Claims service meets customer expectations through direct claims handling and service supplier interactions.The...

  • Claims

    3 months ago

    London, Canada Walmart Canada Full time

    **Position Summary... **:To obtain proper credit from all Vendor Partners and control Inventory through proper merchandise handling procedures according to company guidelines while providing exceptional customer service to vendor partners, associates, as well as with customers while on the sales floor. **What you'll do...**: 1. Assists in Shrink prevention...

  • Claims Legal Counsel

    2 weeks ago

    London, Canada Tokio Marine Kiln group Full time

    We have the opportunity for a Claims Counsel to join our Claims department here at Tokio Marine Kiln. You will report to the Head of Claims Legal and will have responsibility to ensure that delivery of the TMK Claims service is carried out in a way that fully meets customer expectations both through direct claims handling and that provided by service...

  • Claims Analyst

    7 months ago

    London, Canada Rice Point Full time

    Primary Job Duties - Work with data and claim exceptions and ensure claim statuses are flagged correctly. - Analyze claims and any supporting documentation to ensure eligibility determination is reasonable and correct. - When working securities claims, identify and correct beneficial owner errors, identify and process shorts and transfer transactions. -...

  • Commercial Claims Advocate

    3 months ago

    London, Canada Gallagher Full time

    **Introduction**: Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll...

  • Claims Adjuster

    6 months ago

    London, Canada Lubrico Warranty Full time

    **Why Join Lubrico?** Lubrico Warranty is the leader in the aftermarket vehicle warranty industry. Founded in 1977, we started the industry and continue to define it with cutting-edge warranty programs. Come join our energetic, creative, and talented team! Your future begins here. **Who Are We Looking For?** This position requires an individual with...

  • Claims

    3 months ago

    London, Canada Walmart Canada Full time

    **Résumé des fonctions... **:Obtenir le crédit approprié de tous les fournisseurs partenaires et contrôler les stocks en suivant les procédures de traitement des marchandises appropriées, conformément aux lignes directrices de la Compagnie, tout en offrant un service à la clientèle exceptionnel aux partenaires fournisseurs, aux associés et aux...