Office Administrative Assistant

3 months ago

Edmonton, Canada Eagen Insurance Full time

We are expanding and looking to add a Office Administrative Assistant to our team.

**Responsibilities**:

- Provide excellent customer service to patients and visitors
- Schedule appointments and maintain the office calendar
- Greet patients and check them in upon arrival
- Assist with data entry and maintaining patient records
- Handle billing and insurance claims
- Perform general clerical duties such as filing, photocopying, and faxing
- Coordinate office supplies and inventory management
- Support other team members as needed

**Skills**:

- Strong customer service skills with a friendly and professional demeanor
- Previous experience in a dental office or similar healthcare setting is preferred
- Excellent communication skills, both verbal and written
- Attention to detail and strong proofreading abilities
- Proficient in office software such as Google Suite or Microsoft Office
- Ability to handle multiple tasks simultaneously and prioritize workload effectively
- Familiarity with dental terminology and procedures is a plus
- Knowledge of proper phone etiquette and ability to handle difficult or sensitive situations

**Note**: This job description is intended to provide a general overview of the position. Other duties may be assigned as necessary to meet the needs of the organization.

**Salary**: $17.55-$18.34 per hour

**Benefits**:

- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Ability to Commute:

- Edmonton, AB T6E 2B3 (required)

Ability to Relocate:

- Edmonton, AB T6E 2B3: Relocate before starting work (required)

Work Location: In person

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