Graduate Services Coordinator

2 weeks ago


Ottawa, Canada Carleton University Full time

**Duties and Responsibilities**:
Reporting to the Director, Graduate Services and Registrar the Graduate Services Coordinator is responsible for assessing, overseeing and implementing processes and reports for registrarial, graduation, and the PHD Dissertation process; administers in program, promotion and continuation status; Administers the Domestic and Ontario Exchange Program; audit review; and develops and maintains registrarial training and procedures.

In addition, the incumbent is responsible for training and development coordination, as well as policy and procedure development; Process improvement and documentation; Process training; Service enhancement; and IT process development and implementation. The incumbent supports the Director during the admissions cycle by processing the necessary reports.

The incumbent coordinates processes with the Graduate Systems Support Officers to ensure that the needs of FGPA and other departments (business office, academic departments, and finance office) are being met.

**Qualifications**:
**The incumbent must possess the following qualifications**:

- Knowledge of Banner, DARS and UGAFA and other systems as required.
- Knowledge of interfaces between Banner, DARS and UGAFA and other systems as required.
- Strong computer skills for Banner, DARS, UGAFA, excel, access, word etc.
- Solid knowledge of university rules, regulations and policies.

**Education and Experience**:
**The above is normally acquired through the completion of**:

- Undergraduate degree or equivalent.
- Seven years of experience in a records, customer service environment, preferably within an academic environment

**HR Note**:
Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.



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