Field Service Representative

5 days ago

SaintLaurent, Canada Enersys Full time

**What We’re Offering**
- Paid Holidays
- Medical, vision and dental
- Life Insurance, long term disability and a salary continuance plan
- Tuition reimbursement plan
- 6% RRSP employer matching program

**Compensation Range**: $51200-$64000

Compensation may vary based on applicant's work experience, education level, skill set, and/or location.

Learn More About Our Company

**Job Purpose**:
The Field Service Representative plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties.

**Essential Duties and Responsibilities**:

- Travels to customer sites to evaluate, diagnose, and repair customer’s equipment including install, repair, and perform preventative maintenance to customer’s equipment to include flooded and sealed batteries, chargers and DC power distribution equipment (cable trays, battery racks and power cables)
- Interacts with all levels of people, both inside and outside the company
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
- Performs Preventative Maintenance inspections of customers batteries, chargers, battery handling equipment, and battery changing/charging area and records data
- Replaces defective parts, reassembles battery, and fuses lead parts with gas torch
- Diagnoses and repairs battery charging equipment
- Building batteries
- when required in shop
- Removes and disassembles cells and inspects parts to detect defects
- Fills cells with acid solution and determines specific gravity of solution when required in shop.
- Waters, washes, cleans, and neutralizes customers’ batteries at customers’ location
- Operates material handling equipment per OSHA requirements
- Installs new or modified equipment at customers’ facility to ensure full functionality according to specifications
- Performs inspections and analyzes findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Coordinates problem resolution with technical support, customer service, sales, and other personnel to expedite repairs
- Provides on-site technical assistance to help troubleshoot and repair equipment
- Maintains records of performance reports
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Occasionally download battery and charger data via a monitoring device and use the information to repair or correct battery/charger problems in accordance with the customer’s operation
- Maintains a safe, orderly and clean working environment
- Clean warehouse in service area at the end of the day
- when required in shop

**Qualifications**:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education and/or Experience**:One to two years’ industry related experience; or equivalent combination of technical education and industry experience.

**Language Skills**:

- Read and write, analyzes, and interprets general business periodicals, professional journals, technical procedures, and governmental regulations.
- Write reports and business correspondence.
- Effectively present information and respond to questions from groups of managers, clients, customers and the general public.

**Mathematical Skills**:

- Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.

**Reasoning Ability**:

- Define problems, collect data, establish facts and draw valid conclusions which lead to proper customer solutions.
- Interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

**Certificates, Licenses, Registrations**:

- Must complete Enersys Canada Inc. Service Representative Training Course within 6 to 12 months.
- Must complete forklift training.

**Driving Ability**:

- Operate various company vehicles types in a safe and competent manner.
- Must have a valid driver’s license and a safe driving record.
- Must be at least 25 years of age to drive a company vehicle.

**Other Skills and Abilities**:Team player. Excellent organizational skills. Highly professional.

**TRAVEL REQUIRED**:Overnight travel will be necessary for training opportunities, company meetings, customer service calls and other circumstances as dictated by the supervisor.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing t

  • National Field Service Representative Manager

    4 weeks ago

    Saint-Laurent, Canada bioMérieux Full time

    **National Field Service Representative Manager**: Location: St Laurent, Canada Position Type: Unfixed Term Job Function: Customer Service - A family-owned company, bioMérieux has grown to become _**_a world leader in the field of in vitro diagnostics_**_. For almost 60 years and across the world, we have imagined and developed _**_innovative diagnostics...

  • Field Service Representative

    3 weeks ago

    Saint-Laurent, Canada CAMP Systems International Full time

    **OEM Field Service Rep - Bombardier** You will be responsible for on-site engagement with a key CAMP partner, building the strategic relationship, capturing key information, and coordinating with CAMP operations and management to drive revenue to CAMP. Success will require the ability to build strong relationships with key partner personnel. Key job...

  • Field Service Representative, Customer Support

    2 months ago

    Saint-Laurent, Canada CMC Électronique Full time

    CMC Electronics is a company recognized worldwide for its innovative spirit and excellence in the design and manufacture of its integrated cockpit and avionics solutions and state-of-the-art displays for the commercial and military aviation markets. This is a unique opportunity to be part of the CMC family in an experienced and motivated team mastering the...

  • Field Service Representative

    4 weeks ago

    Bas-Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Representative

    1 month ago

    Bas-Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Representative

    4 weeks ago

    Bas-Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Representative

    4 weeks ago

    Bas-Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Representative

    22 hours ago

    Bas-Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Sales Representative

    3 days ago

    Saint-Laurent, Canada Fiberlinks Textiles Full time

    **Field Sales Representative - Symak Sales/Fiberlinks Group** For over 65 years, Symak Sales Inc. has solidified its place as a top distributor of value-oriented everyday consumer products across North America. As a strategic partner for everyday consumer products, we cater to discount, mass, pharmacy, grocery, hardware, department store, ecommerce...

  • Field Service Representative

    4 weeks ago

    Saint-Laurent, Canada Enersys Full time

    Learn More About Our Company **Job Purpose**: **Essential Duties and Responsibilities**: - Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties. ESSENTIAL DUTIES...

  • Field Service Representative

    4 weeks ago

    Saint-Laurent, Canada Enersys Full time

    Learn More About Our Company **Job Purpose**: **Essential Duties and Responsibilities**: - Travel to customer sites to install, repair, and perform preventative maintenance to customer’s equipment - Follows all company policies and procedures as listed, but not limited to: warranty, safety, environmental, OSHA, DOT Hazmat, and ISO9000 - Operates material...

  • Field Service Representative

    10 hours ago

    Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • National Field Service Representative Manager

    1 week ago

    Bas-Saint-Laurent, Canada bioMérieux Full time

    National Field Service Representative Manager:Location: St Laurent, CanadaPosition Type: Unfixed TermJob Function: Customer Service A familyowned company, bioMérieux has grown to become __a world leader in the field of in vitro diagnostics__. For almost 60 years and across the world, we have imagined and developed __innovative diagnostics solutions__ to...

  • Field Service Representative

    4 weeks ago

    Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Service Representative

    4 weeks ago

    Saint-Laurent, Canada Abb Holdings Inc Full time

    Field Service Representative - Mining (Grinding)Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations....

  • Field Sales Representative

    2 weeks ago

    Saint-Laurent, Canada Thermo Fisher Scientific Full time

    **Field Sales Representative II (Band 5)**: The **Customer Channels Group (CCG)** serves healthcare, biotech, pharmaceutical, academic, government, and industrial customers by providing them with products and services manufactured by our company, as well as those sourced from industry-leading manufacturers around the world. We enable our customers to make...

  • Field Service Representative/ Représentant de

    3 weeks ago

    Saint-Laurent, Canada 3M Full time

    3M possède une réputation de longue date à titre de société engagée envers l’innovation. Nous offrons la liberté d’explorer et encourageons la curiosité et la créativité. Nous acquérons de nouvelles connaissances grâce à des points de vue diversifiés et nous prenons des risques grâce à de nouvelles idées. Ici, vous pouvez mettre votre...

  • Technician Field Service

    2 months ago

    Saint-Laurent, Canada AVI-SPL Full time

    Description: Job Summary The AVI-SPL Field Service Technician will work in partnership with the Global Helpdesk to provide Service support for customers at on-site locations with the end goals of restoring functionality to our customers’ assets while delivering a world-class Customer Service experience. Essential **Responsibilities**: - Read and...

  • Field Sales Representative

    4 weeks ago

    Saint-Laurent, Canada Thermo Fisher Scientific Full time

    **Field Sales Representative II (Band 5)**: The **Customer Channels Group (CCG)** serves healthcare, biotech, pharmaceutical, academic, government, and industrial customers by providing them with products and services manufactured by our company, as well as those sourced from industry-leading manufacturers around the world. We enable our customers to make...

  • Field Sales Representative

    3 weeks ago

    Saint-Laurent, Canada Thermo Fisher Scientific Full time

    **Field Sales Representative II (Band 5)**: The **Customer Channels Group (CCG)** serves healthcare, biotech, pharmaceutical, academic, government, and industrial customers by providing them with products and services manufactured by our company, as well as those sourced from industry-leading manufacturers around the world. We enable our customers to make...