Call Centre Analyst

**Job Description**: The Quality Analyst is responsible for ensuring that quality targets are consistently met within the Individual Health Team of Service Call Centre Representatives through a variety of call scoring and coaching techniques the Analyst works closely with Team Members to achieve quality targets and develop best practice. This position is...

Unity Health Toronto, comprised of Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital, works to advance the health of everyone in our urban communities and beyond. Our health network serves patients, residents and clients across the full spectrum of care, spanning primary care, secondary community care, tertiary and quaternary...

Call Centre Requires Full & Part Time Call Centre Agent(s) to: Provide courteous, prompt, and professional service to customers over the phone with the goal of resolving customer questions and concerns during the first contact. Work with other customer service representatives in a team-oriented environment. Follow up with customers to identify and support...

**Company Information**: CIBC Mellon is a leading provider of asset servicing solutions to institutional investors in Canada, including multi-currency accounting, fund valuation, and investment information reporting. We are passionate about providing exceptional client service backed by our culture of innovation and success. Our outstanding employee...

Job Summary: We are seeking highly motivated and enthusiastic Call Centre Agents to join our Porter team. This is a fully remote/working from home role (in Canada) and you will be responsible for handling inbound calls, answering customer inquiries, resolving complaints, and providing excellent customer service to our clients. As a Call Centre Agent, you...

Job Summary: We are seeking highly motivated and enthusiastic Call Centre Agents to join our Porter team. This is a fully remote/working from home role (in Canada) and you will be responsible for handling inbound calls, answering customer inquiries, resolving complaints, and providing excellent customer service to our clients. As a Call Centre Agent, you...

**ABOUT THIS CAREER OPPORTUNITY** The Centralized Call Centre Representative (bilingual) reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers...

Gyro Group is currently seeking a dedicated **Call Centre Agent(BDC) **to become a valuable part of our team! The **Call Centre Agent** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department, taking charge of inbound business opportunities and...

Parkview BMW has an exciting career opportunity for a Call Centre Representative/BDC Coordinator in our call centre who enjoys working together as a team in a positive and supportive environment. **Benefits**: - Group Insurance Benefits - Profit Sharing **Responsibilities**: - Manage and schedule appointments for clients - Effectively handle large...

The **Call Centre Agent** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department, taking charge of inbound business opportunities and promoting conversions into qualified appointments. **MAIN DUTIES AND RESPONSIBILITIES**: - Assist customers...

**We are seeking**: **a Medical Booking Agent to work at our Call Centre 4 days a week and Saturdays.** You will report to the Central Booking Supervisor, work with other team members to handle all calls and functions within the central booking department efficiently while providing the best patient care possible. - Manage multiple phone lines, receiving...

**Call Centre Customer Support Representative** Are you passionate about providing exceptional service and assisting others? ELC Solutions Inc. is actively looking for dedicated professionals to join our team as Call Centre Customer Support Representatives. As a key member, you'll play a vital role in delivering outstanding customer experiences, handling...

Gyro Group is currently seeking a dedicated **Business Development Coordinator /Call Centre Agent **to become a valuable part of our team! The **Business Development Coordinator (BDC) ** acts as the primary point of contact and representative for our dealers in the Toronto area. They act as a connection point between the customer and the sales department,...

JOB PURPOSE The Client Service Representative is responsible for providing timely, accurate, quality client service to lawyers/paralegal licensees and the general public, as well as to internal departments and external stakeholders. This individual is expected to act as a cross-trained client service resource for the Law Society's Resource Centre, Reception,...

**We are currently seeking a Full-Time Call Centre Booking Agent/Medical Receptionist/ to work at our Downtown Toronto Location** You must be available to work Saturdays and Drive a Car. **Qualifications/Skills**: - Experience with medical terminology / administration - Diagnostic Imaging (X-Rays) experience would be preferred - Recent experience...

We currently have a **Temporary Full-Time (until approx. Dec 2023)** opportunity for a** **Network Support Analyst **in the **Client Services** department at our** Bayview** campus. **Hours of Work: **Weekdays**: Days; 8 hrs; As per schedule **Weekends**: As per scheduled **Summary of Duties** - Provide technical & user support (Level 1 & 2), IS/IT...

**Job Posting #912837** Position: Call Centre Representative II Site: All Sites Department: Laboratory Medicine Program - Call Centre Reports to: Supervisor Hours: 37.5 hours; Variable shifts including weekends Pay Scale: $18.97 - $23.71 per hour including on call shifts Status: Permanent Full Time **University Health Network (UHN)** is looking for an...

We currently have a **Regular Full-Time** opportunity for a** **Network Support Analyst **in the **Client Services **department at our** Bayview** campus. **Hours of Work: **Weekdays**: Days; 8 hrs; As per schedule **Weekends**: As per scheduled **Summary of Duties** - Provide technical & user support (Level 1 & 2), IS/IT Support 24 hr Call Centre...

Call Center Representative **Duties**: - Answer incoming calls and respond to customer inquiries in a professional and courteous manner - Provide accurate information about services to customers - Handle customer complaints and resolve issues promptly and effectively - Perform data entry and maintain customer records in the system - Analyze customer needs...

To receive a copy of this posting in French, email Please include the "job title" - French version in the subject line. Pour recevoir une copie de cette annonce en français, écrivez à Veuillez indiquer "job title" - French version dans la ligne de sujet. JOB PURPOSE The Bilingual Client Service Representative, Call Centre, is responsible for providing...