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Community Manager
2 weeks ago
Key Responsibilities:
- Develop and execute strategies to grow the Lyons Den community, including outreach to potential members, managing customer support inquiries, and engaging with current members to increase participation.
- Ensure a steady flow of new sign-ups each week through effective promotion of the community and its benefits to potential members.
- Manage customer support inquiries and ensure timely and effective responses to member questions and concerns.
- Organize and host events, such as webinars and workshops, to educate and engage the community.
- Develop and execute social media strategies to promote the community and its events and initiatives.
- Collaborate with Lyons Den leadership to identify and prioritize growth opportunities and ensure alignment with overall business objectives.
Qualifications:
- Ideally experience managing online communities, preferably in an entrepreneurial or business context.
- Proven experience in customer support and engagement, including managing customer support inquiries and engaging with customers on social media.
- Strong understanding of entrepreneurship and business, with a proven track record of helping new businesses grow.
- Excellent written and verbal communication skills, with the ability to articulate ideas clearly and concisely.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Demonstrated success in achieving growth goals and driving engagement in online communities.
- Experience with social media management and marketing. Able to coordinate live events with our founder Emily Lyons for Clubhouse, Linkedin, Twitter Spaces etc.
- Able to assist in content creation for Tik Tok.
**Job Types**: Part-time, Permanent
**Salary**: $13.70-$37.61 per hour
Flexible Language Requirement:
- French not required
Schedule:
- Day shift
Supplemental pay types:
- Bonus pay
Work Location: Remote