Tenant Services Coordinator Ii

2 weeks ago

Montréal, Canada BGIS Full time

Who We Are

SUMMARY

The Tenant Services Coordinator II supports BGIS clients by coordinating the delivery of small
- to medium
- scale maintenance projects, workspace changes, design services and office services. They coordinate the resolution of tenant issues related to the delivery of tenant service projects. They are also responsible for assembling the scope and specifications, tendering, financial administration and monitoring contractor performance for tenant service and base building projects.

KEY DUTIES & RESPONSIBILITIES

Projects:

- Works with the Facility Managers to deliver small-scale tenant service projects; determining skills required, assisting with contractor selection and monitoring performance.
- Coordinates, plans and oversees BGIS and subcontracted forces to deliver required tenant service projects within the scope of the position.
- Works with multiple stakeholders to ensure timely and successful project completion, ensuring adherence to scope, budget requirements and maintaining client satisfaction.
- Participates in the development of in-house project engineering cost estimates; design concept alternatives; standards and procedures; and Consultant Terms of Reference.
- Manages and oversees the performance of design consultants and contractors throughout the duration of a project, identifying and resolving issues while monitoring and ensuring the quality of service.
- Reviews the work done by contractors, reports any discrepancies to Facility Manager and requests Purchase Orders.

Health and Safety:

- Ensures that projects are delivered in compliance with all regulatory, environmental and health and safety requirements.
- Follows Company procedures to ensure safe environment, personal safety and safety of others.
- Sends, receives, reviews, and tracks H&S documentation.
- Manages time & space of building activities to ensure no conflicting safety hazards.
- Verifies client security requirements and ensures service providers are compliant prior to entering client space.

Communication:

- Develops client project communications, including deadline notification, process updates, and scope requirements.

Documentation:

- Creates and submits all project documentation, funding justification and approval templates; including but not limited to scope and specifications, tendering, financial administration, and monitoring contractor performance.
- Meets all documentation requirements and submissions.
- Completes project assessment documentation to determine delivery methodology and service line.

Financial & Invoicing:

- Reviews contract work invoices and address discrepancies.
- Attends scheduling and budget review meetings to mitigate the risk of overruns by understanding and managing any scheduling or budgetary risks.
- Creates various funding documents for tenants to review and commit funding as needed for services requested.
- Reviews all quotes and all funding docs for accuracy and completeness.

Analytics & Data Management:

- Tracks all projects and timeline, providing regular status updates.
- Tracks and reports on project totals monthly.
- Analyzes annual project totals, reporting on trends and cost variances.

Relationship Management:

- Develops and maintains effective relationships with vendors, clients and stakeholders.
- Manages client expectations, addresses and resolves issues.
- Manages stakeholder requirements, scope changes, and project expectations.

KNOWLEDGE & SKILLS
- High school completion plus a specialized technical or business course.
- 3-5 years of job-related experience related to the assignment - facility management, churn, facility infrastructures, client industry sector, government sector, etc.
- Superior client management/customer service skills.
- Effective Interpersonal skills, with an emphasis on communication (verbal/written).
- Knowledge of project delivery and tendering processes.
- General knowledge of commercial building systems and/or construction.
- Strong organisational, coordination and documentation skills with the ability to multi-task.
- Ability to work independently.
- Ability to interpret contracts, as required.
- Proficiency with CAD will be considered an asset.
- Specific experience and skill

Licenses and/or Professional Accreditation
- Valid driver’s license (as required).

ROLE DIMENSIONS

1. Project Management:
Leads small, low complexity projects: 1 discipline, same workgroup, same location.

2. Communications:
Communication involves a moderate degree of difficulty, requiring explanation, consulting or elaboration in order to ensure mutual understanding, participation and/or collaboration with others, may negotiate terms of subcontracts. May need to write reports, technical reviews, conclusions and develop presentations.

3. Expertise:
Working knowledge in a specialized area

4. Problem Solving and Innovation:
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance

  • Property Services Coordinator Ii

    3 days ago

    Montréal, Canada BGIS Full time

    Who We Are SUMMARY The Property Service Coordinator II is responsible for overseeing and coordinating the effective delivery of a variety of services related to the ongoing operation of the building(s). Provides administrative support to the Operations team in a variety of areas including Work Order Management, Health, Safety & Environmental, Contract...

  • Conseiller(ère)services Communication Ii

    3 days ago

    Montréal, Canada Hydro Québec Full time

    **Concours**: - 158740**Titre à l'interne**: - Conseiller(ère)Services communication II (Assignation temporaire 6 mois)**Statut**: - Temporaire**Durée**: - 6 mois**Adresse**: - Complexe Desjardins (Tour Est)**Ville**: - Montréal**Horaire de travail**: - 35 h/sem. 5 jours, possibilités d'horaire variable**Fin d'affichage**: - 10/12/2023- _Le titre...

  • Supervisor Ii, Em

    5 days ago

    Montréal, Canada Jubilant HollisterStier General Partnership Full time

    **Supervisor II, Environmental Monitoring** **Purpose of the Job**: Establishes and maintains Environmental Monitoring (EM) programs of Jubilant’ sites that meet the internal standards of Jubilant Pharma and those of the regulatory agencies (HPFBI, FDA, EU, etc.). **Key Accountabilities**: - Plans, schedules, and maintains all environmental monitoring...

  • Student Affairs Coordinator

    2 days ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. Position Summary: Under the direction of the immediate supervisor, provides administrative support for academic student affairs. Provides detailed information on policies and academic regulations. Verifies, processes and approves documents related to admissions, registration, graduation and...

  • Analyste Technique Des Services Sur Place

    4 weeks ago

    Montréal, Canada NTT Data Services Full time

    Chez NTT DATA, nous savons, qu’avec les bonnes personnes à bord de notre équipe, tout est possible. La qualité, l'intégrité et l'engagement de nos employés sont des facteurs clés qui permettent la croissance et la présence sur le marché de notre entreprise. En embauchant les meilleures personnes et en les aidant à s’épanouir...

  • Agente, Agent de Bureau Classe Ii

    7 days ago

    Montréal, Canada Centre de services scolaire des Samares Full time

    **CE QU'ON CHERCHE** Tu es une personne qui **aime jongler avec diverses tâches administratives.** Tu aimerais jouer un **rôle crucial** dans le soutien administratif de notre organisation scolaire. Le Centre de services scolaire des Samares est à la recherche **d’un.e agent.e de bureau classe II** pour **ajouter du WOW** à une grande équipe en...

  • Associate II

    3 weeks ago

    Montréal, QC, Canada Marsh & McLennan Companies Full time

    Associate II - Account Management page is loaded Associate II - Account Management Apply remote type Hybrid locations Montreal - 1 Place Ville Marie time type Full time posted on Posted 2 Days Ago job requisition id R_263196 Company: Marsh Description: Uses significant risk experience to perform critical client functions, including: evaluating risks;...

  • Superviseur Ii, Systèmes Qualité

    4 weeks ago

    Montréal, Canada Jubilant Pharma Holdings Inc. Full time

    **Superviseur II, Systèmes qualité / Supervisor II, Quality Systems** Jubilant HollisterSiter, une filiale de Jubilant Pharma Holdings Inc., recrute actuellement pour un poste d’Ingénieur bâtiment maintenancepharmaceutique pour joindre notre équipe ! **Que pouvons-nous offrir?** Nous continuerons, avec le plus grand soin pour l'environnement et la...

  • Technicien en Installation Niveau Ii

    3 days ago

    Montréal, Canada NCR CA Full time

    FONCTION**: Technicien en Installation Niveau II** EMPLACEMENT**: Montreal** **VOUS ÊTES**: Vous brillez dans l’art de communiquer avec les clients (en maintenant des liens étroits, tout en gérant les problèmes avant qu’ils ne surgissent et en vous assurant que les clients ont ce dont ils ont besoin quand ils en ont besoin). Vous possédez...

  • Administrative Assistant/service Coordinator

    3 days ago

    Montréal, Canada Jertyne Interior Services Ltd Full time

    **Functional Role** The function of the Administrative Assistant is to support the Service, Estimating and Accounting departments with the completion of their administrative tasks and duties, perform special projects, and provide absence coverage. **Reporting Relationships** The Administrative Assistant reports to the Controller as identified on the...

  • Coordinator, Sustainability

    6 days ago

    Montréal, Canada Canderel Full time

    **Reports to**: Director, Sustainability **Summary**: Canderel is a national real estate investment, development and management company that focuses on office and industrial properties, as well as residential and retail spaces. Canderel’s values encompass a commitment to sustainability, community, and inclusion. These values ground our approach to real...

  • Conseiller(ère)services Communication Ii-design

    3 days ago

    Montréal, Canada Hydro Québec Full time

    **Concours**: - 159194**Titre à l'interne**: - Conseiller(ère)Services communication II (Assignation temporaire durée indéterminée)**Statut**: - Temporaire**Durée**: - Indéterminée**Adresse**: - Complexe Desjardins (Tour Est)**Ville**: - Montréal**Horaire de travail**: - 35 h/sem. 5 jours, possibilités d'horaire variable**Fin...

  • Service Coordinator

    5 days ago

    Montréal, Canada CIMCO Full time

    Company Profile We offer our employees excellent compensation, medical and dental benefit programs, retirement savings options, career development opportunities, mentoring and continuing education. Position Summary CIMCO Refrigeration is looking for a regular full time Service Coordinator for the Montreal Branch. Role Responsibilities - Coordination of...

  • Chercheur(Euse) Scientifique Appliquée Ii

    7 days ago

    Montréal, Canada Microsoft Full time

    Voulez-vous faire partie d'une équipe qui fournit des produits innovants et des solutions d'apprentissage automatique à travers Microsoft à de centaines de millions d'utilisateurs chaque mois ? Est-ce que l'opportunité de vous joindre à une équipe diversifiée, au rythme rapide, à haute visibilité et diversifiée dans un marché hautement...

  • Bookkeeper

    2 days ago

    Montréal, Canada Good2Grow Agricultural Solutions Full time

    i. day-to-day management of book keeping and invoice control, including but not limited to making payments and following up on account receivables and payables, making sure supplier payments are made on time and recording and sending out quotation and invoices. ii. Managing and processing semi-monthly payrolls for staff and consultants/contractors, managing...

  • Real Estate Administrator, Taxation, Assessment and

    4 weeks ago

    Montréal, Canada Administration portuaire de Montréal Full time

    Under the supervision of the manager, property management, the property administrator manages payments in lieu of taxes (PILT), coordinates, negotiates, analyzes and prepares PILT to be paid to the taxing authorities. Acts as responsible for the internal services of the Montreal Port Authority (MPA), tenants and taxing authorities in matters of PILT...

  • Service Coordinator

    7 days ago

    Montréal, Canada Carmichael Engineering Ingénierie Carmichael Full time

    **With us, it's always about people** Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued...

  • Administrative Coordinator

    3 days ago

    Montréal, Canada McGill University Full time

    Please refer to the job aid for instructions on how to apply. University Advancement (UA) promotes McGill to its global community and to the public, engaging alumni, volunteers and friends of the University, and building on McGill’s record of fundraising success in support of University priorities. By joining UA, you can be part of a dynamic, exciting...

  • Service Coordinator

    3 days ago

    Montréal, Canada Carmichael Engineering Ingénierie Carmichael Full time

    **With us, it's always about people** Innovation, excellence, integrity and determination are just some of the core values on which Carmichael is founded. These enduring values serve as guiding principles that have allowed us to thrive as a service provider of HVAC thermal systems for 100 years. Carmichael is a place where your experience will be valued...

  • Agent.e de Soutien Administratif, Classe Ii 23-24

    4 weeks ago

    Montréal, Canada Cégep Marie-Victorin Full time

    Nature du travail: Le rôle principal et habituel de la personne de cette classe d'emploi consiste à accomplir un ensemble de travaux administratifs de nature relativement complexe selon des méthodes et procédures établies et des travaux de secrétariat liés au déroulement des activités de son secteur. De façon plus spécifique, la personne : offre...