Manager of Clinical Services

2 weeks ago

Edmonton, Canada CBI Health Full time

**Clinic Manager - Edmonton, Burnewood**

Are you a clinician who leads by example in upholding best practices in care delivery? Do you have what it takes to build and inspire a team aligned with the corporate values and vision as well as clinical goals and service standards? If so, CBI Health has an excellent growth opportunity for you

**About this opportunity**:
CBI Health is seeking a professional with strong leadership skills to fill this full time position at our Burnewood clinic location. A unique role to our interdisciplinary setting, the Manager of Clinical Services leads a team of Physiotherapists and Kinesiologists, in their clinical practice and skills development. This position is accountable for creating an environment that exemplifies CBI Health values, effectively coaching, mentoring and engaging clinical staff while fostering relationships in the community that result in Talent Retention, Clinical Excellence, Stakeholder Engagement and associated business outcomes.

You will call upon your leadership and problem-solving skills to provide overall clinical and leadership expertise. With direct responsibility for supervising, guiding/coaching and organizing care for clients, your focus will be on achieving the best possible outcomes. **In addition to your leadership responsibilities, you will provide access to care through your own service provision.** As a therapist, you will manage a 0.6 FTE caseload and have all the tools and resources you need to grow your practice and develop your skills. Working with our talented interdisciplinary team, you will treat clients with acute and complex needs.

**Take a look at what you’ll do each day**:

- Ensure the delivery of clinical practice, business development and leading people
- Promote and facilitate communication to assist in the care and rehabilitation process
- Excite and build upon a vision in leading and developing a clinical team in collaboration with leadership network
- Lead and inspire others, develop and retain talent, mentor and lead by example
- Utilize a strong clinical practice with excellent client outcomes
- Work closely with the leadership and clinical teams to identify opportunities, create and execute action plans.
- Engage with the community, physicians and funders (WCB, Auto insurance adjusters, and LTD)
- Develop and nurture local relationships with stakeholders and organizations that refer clients to CBI Health
- Anticipate what stakeholders want and manage expectations
- Provide clinic input into business decisions, service delivery model and developmental opportunities
- Ensure that service delivered aligns with key performance indicators (KPIs)
- Ensure staffing requirements meet demand levels
- Align clinic goals and develop action plans that align to CBI Health strategic objectives, identifying business metrics to meet and exceed CBI Health vision and values
- Organize resources to solve problems and make the appropriate decisions as an independent and as a team player
- Ensure best practices are met and adherence to guidelines is established with clinical staff on a local, regional and central level

**Here’s what you’ll need to be successful**:

- A Bachelor of Science or Master of Science in Physiotherapy is an asset
- A registration in good standing with the regulatory body for your profession
- 2 - 3 years experience in a private and/or rehabilitation services clinic setting strongly preferred
- Be results-oriented, adaptable, well organized and able to function independently
- Possess sound written and verbal communication and multi-tasking skills
- Enthusiasm for employee development and coaching
- A willingness to further your skills through additional training

**What CBI Health can offer to you**:
We are proud of our friendly environment, supportive leadership and the knowledgeable team members who make it all possible. That is why we do everything we can to show our appreciation. Our training, mentoring and education programs will provide you with opportunities for continued learning - and support and guidance whenever you need it. At CBI Health, you will have the freedom to define your own career path through our many opportunities for growth and development.

**Here’s a look at our total rewards**:

- Continuous learning and skills development, including growth pathways to higher levels of leadership
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Excellent administrative support
- Flexible working hours and virtual care options

**About Us**

**CBI Health is Canada’s leading community healthcare provider**, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the **core values that define us: heart, respect, reliability, teamwork and inno

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