Field Manager

6 months ago

Ottawa, Canada VistaCare Communications Full time

Ottawa, ON

**VistaCare **is a leading technology solutions provider for a wide range of businesses and organizations, that specialize in telecommunications infrastructure. We offer comprehensive services to plan, design, manage and build telecommunication networks. With a focus on quality, innovation, and efficiency, we deliver cutting-edge solutions to meet the evolving needs of the industry.

Join **VistaCare **and embark on a career where you’ll acquire a diverse skill set and comprehensive knowledge in a thriving industry. As part of our team, you will collaborate closely with telecommunications companies in Canada and the US, working together to achieve remarkable outcomes.

We are currently seeking a **Field Manager** to join our operations in a **permanent**, **full-time** position.

The Field Manager is responsible for the safety and proficiency of day-to-day operations and employees of their assigned operations for aerial and civil communications construction at VistaCare.
- Duties & Responsibilities
- Manage crews deployed to your assigned worksites;
- Act as first point of contact for customer and public escalations and issues;
- Collect and review timesheets for all line construction employees and monitor daily progress;
- Organize work schedules, lodging, travel, vacations, vehicle repairs and per diems as needed;
- Complete jobsite inspections, and ensures that all company safety policies and procedures are being followed and that all required paperwork is completed and submitted on time;
- Monitor projects for changes to the scope the work. Clearly identify all changes to the scope of work on timesheets and communicate with key stakeholders to acquire written pre-approval where necessary. Follow all internal and customer directed change request processes which may involve redlining work plans, collection of supporting documentation and the submission of online forms. Change-requests may be required due to safety conditions, work plan errors, delays due to customer “not ready” conditions, etc.;
- Respond to safety incidents and/or inquiries from workers in a timely manner;
- Investigation of incidents, both safety and non-safety related in conjunction with Safety team;
- Manage fleet and material stocking at your assigned projects/worksites;
- Manage your assigned worksite project scoping;
- Responsible for ensuring that projects are completed on time and on budget, escalating any concerns or issues that may affect these deadlines;
- Cable management in the yard;
- Civil access quoting;
- Ensure Technician development and conduct performance reviews;
- After-hours call outs for your projects;
- Travel as required.
- Knowledge and Skills
- Self-starter, highly motivated for both business and personal success;
- Construction Safety Standards;
- Excellent interpersonal communication skills; natural people-leader;
- Ability to effectively analyze and interpret data; analytical and critical thinking ability;
- Strong leadership and change management approach;
- Customer-focused and the ability to deliver on commitments;
- Very strong organizational and time-management skills with the ability to work effectively under pressure.
- Additional Requirements
- Valid driver’s license and reasonable driver abstract; must meet insurance carrier requirements;
- Willingness to travel throughout the region as required; occasional travel outside of territory may be required;
- Experience Required
- Minimum of 2 years experience in a field-based telecom, project management or construction industry leadership role;
- Experience with Outside Plant Construction, and specific knowledge of fibre optics and FTTx;
- Experience with daily logistics planning/scheduling for a team;
- Proven track record of delivering results within strict deadlines while effectively leading a team and resolving daily obstacles.
- Compensation and Benefits
- Compensation is commensurate with experience and skill level;
- Compensation is paid out every week on Thursdays;
- Work-from-home position available;
- 50% employer paid comprehensive group benefits (health, dental, vision, insurance);
- Group Life Insurance;
- Employee and Family Assistance Program (EFAP);
- Employee Referral Program Bonus;
- Company-Matched RRSP;
- Free on-site parking at Head Office;
- Company social events;
- Additional benefits available.

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