Administrative Assistant, New Business

7 months ago

Kingston, Canada THE EMPIRE LIFE INS. CO Full time

**Administrative Assistant, New Business**:
**Location: Remote - Ontario or Quebec**

Empire life is looking to hire a Administrative Assistant, New Business to join our Group Operations team

**Why pursue this opportunity**

**Our mission -** make insurance, investments and benefits simple, fast and easy for our customers.

**Impactful work** - get the opportunity to work on meaningful projects that have a positive impact on our customers, our company, and society as a whole.

**Play an integral role**:

- this is an opportunity that allows for you to grow your skills, while directly contributing to the business unit you are a part of.

**Deliver excellence - **provide a personal, accurate, professional, and courteous service and resolution to our customers.

**What you’ll be working on**Monitor the progress of multiple ongoing implementations and provide regular updates to the customers and distribution partners
-
- Manage the end to end implementation process to ensure commitments are achievable and met
- Create a strong first impression of Empire by demonstrating a personal touch, being easy to do business with and professional
- Evaluate and gather additional information, if required; formulate and communicate decisions to ensure a smooth process for the client
- Work with appropriate peers to recommend and/or establish special contract and/or booklet presentation as required
- Liaise effectively with end customers, distribution partners and other business units
- Support the service and administrative requirements of the business unit

**What we’re looking for you to have**Completion of a College or University diploma in business administration or related discipline
- 1+ years work experience in an office environment
- Clear writing, listening and communication skills
- Ability to prioritize and balance multiple tasks or projects
- Ability to work independently and as a team member
- Attention to detail/accuracy
- Experience in the insurance/financial services industry is an asset
- Knowledge of group products, contract provisions and administrative procedures is an asset
- Working towards ACS designation through LOMA or taking Group Primer courses/CEBS is an asset

**Beyond the salary**:

For regular full-time positions, Empire Life offers a comprehensive total rewards package that includes:

- Competitive salaries with annual pay increases
- Annual bonus program, which recognizes both strong company performance and individual contributions
- Competitive uncapped commission for sales positions
- A comprehensive employer-funded benefits package that includes life insurance, disability, health and dental and a generous health account
- Flexible work arrangements and an annual allotment of personal health days.
- Four weeks annual vacation from hire date
- A defined contribution pension plan with generous employer matching
- Top up programs for parental leave and compassionate leave
- Employer-sponsored wellness and recognition programs
- A cash employee referral program

**Get to know us**:

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