Customer Service Specialist

2 weeks ago


Victoria, Canada Military Family Resource Centre Full time

**Customer Service Specialist**
**Competition #96**
- Are you passionate about Customer Service? Do you enjoy being a knowledgeable source of information and using this skill to assist our clients in a timely and helpful manner? Then this might be the role for you_

**This full-time position is at our Colwood location, with shifts, Monday-Friday 8:30 am - 4:30 pm and is responsible for opening and closing the office. The pay rate for this position is $21 per hour, with a comprehensive benefits package including**:

- **Starting vacation entitlement of 6%**:

- **RRSP matching program**:

- **Paid Birthday day off**

**To succeed in this role, you have**:

- Two years of relevant Customer service experience.
- Experience or familiarity with reception or switchboard-type functions.
- Ability to multi-task, adapt, and prioritize client needs.
- Sensitivity and tact in dealing with people under stressful conditions.
- Knowledge of the unique challenges of the military lifestyle would be considered an asset.
- Knowledge of local community resources would be viewed as an asset.
- Bilingualism (English & French) would be regarded as an asset.

The full job description and the benefits of working at the Esquimalt MFRC can be found in the careers section on our website at:

- The Esquimalt Military Family Resource Centre thanks all applicants for their interest and advises that only those selected for an interview will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $21.00 per hour

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location



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