Customer Service Specialist

11 hours ago

Victoria, Canada FYidoctors Full time

**Why You Should Join Us**:
We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350.

We could not have gotten to where we are without our most significant asset, our people, who now number more than 3,000 and serve thousands of valued patients across North America every day. We are committed to FYidoctors being more than just a place to work and strive to maintain a positive and supportive work environment where all our people can thrive and grow.

Joining our team at FYidoctors offers you a rewarding career where you can help us have a meaningful impact on people's lives while also having fun doing it

**How You'll Benefit**:

- Excellent wages including quarterly bonuses
- A comprehensive benefits package including outstanding optical coverage (two free pairs of eyewear each year)
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career

**Why We Need You**:
Our** Victoria Shelbourne** clinic is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest **Customer Service Specialist**.

As a **Customer Service Specialist**, you will play a critical role within FYidoctors by delivering world-class service to our patients. You'll often by the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience. With your help, we'll continue to have a positive impact on our current patients' health and well-being, as well as the patients we haven't yet met.

This position is a full-time, permanent role, working up to 40 hours per week, Tuesdays through Saturdays.

**What Will You Be Doing?**
- Administering pre-testing services and setting up the exam room for the Optometrist
- Billing the patient, their medical service provider and other third parties
- Managing appointment bookings and ensuring patient data is accurate and up to date
- Upholding excellent customer service standards using your charisma and problem-solving skills

**What Do You Have?**
- Ideally, you will have some customer-facing experience
- Familiarity and comfort using technology and computers
- A professional, approachable manner and a love of meeting and interacting with people
- A desire to learn and grow your skills

**You don't need any Optical Industry experience, just a passion for making a difference in people's lives.**

We appreciate your interest in FYidoctors and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities

  • Customer Service Specialist

    5 days ago

    Victoria, Canada Military Family Resource Centre Full time

    **Customer Service Specialist** **Competition #96** - Are you passionate about Customer Service? Do you enjoy being a knowledgeable source of information and using this skill to assist our clients in a timely and helpful manner? Then this might be the role for you!_ **This full-time position is at our Colwood location, with shifts, Monday-Friday 8:30 am -...

  • Social Enterprise Support Specialist

    6 days ago

    Victoria, Canada Social Enterprise Support Specialist Full time

    **Job Posting** **Social Enterprise Support Specialist** **Big Brothers Big Sisters of Greater Victoria** is a not-for-profit, charitable organization offering preventative support to children and youth through mentoring. For over 20 years we have operated a social enterprise to raise funds for our programs. This social enterprise provides a valued service...

  • Service Specialist

    13 hours ago

    Victoria, Canada London Drugs Limited Full time

    Not just a job a community a partnership a team You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: **Service Specialist** The...

  • Customer Account Specialist

    5 days ago

    Victoria, Canada Freedom Mobile Full time

    A little about us What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our...

  • Case Manager, Customized Employment Specialist

    11 hours ago

    Victoria, Canada March of Dimes Canada Full time

    **Location/**Lieu: Victoria, BC **Position/**Poste: WorkBC Case Manager, Customized Employment Specialist - Full Time **Who is March of Dimes Canada?** From our humble beginnings in 1951 as a group of mothers going door-to-door collecting dimes in support of polio research, March of Dimes Canada has grown into a national, multi-service not-for-profit...

  • Customer Service and Parts Representative

    12 hours ago

    Victoria, Canada Tom's RV Service & Supplies Ltd Full time

    Tom's RV Service & Supplies Ltd is a locally owned company. Currently we are seeking a full time, long term Customer Service and Parts Representative to add to our team. The Customer Service and Parts Representative should be the first and lasting impression our customers will experience and therefore does everything with a consistent focus on exceptional...

  • Clk 12r

    1 week ago

    Victoria, Canada BC Public Service Full time

    Posting Title- CLK 12R - Archives Access Specialist- Position Classification- Clerk R12- Union- GEU- Work Options- Location- Victoria, BC V9B 6X2 CA (Primary)- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- Job Type- Regular Full Time- Temporary End Date- Ministry/Organization- BC Public Service -> Royal BC Museum- Ministry Branch / Division-...

  • Customer Service Representative

    14 hours ago

    Victoria, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Customer Advice Specialist

    2 days ago

    Victoria, Canada Coast Capital Savings Full time $55,000 - $65,000

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community – almost $90 million since...

  • Customer Service Representative

    2 days ago

    Victoria, Canada BMO Financial Group Full time

    1225 Douglas Street Victoria British Columbia,V8W 2E6 Join a buzzing team who are serving the community with terrific service and providing outstanding banking solutions to achieve above standard service and branch recognition! This team also cares about you and your development which means you can pave the way to drive your skills, learning and career...

  • Customer Service Representative

    6 days ago

    Victoria, Canada BMO Financial Group Full time

    2219 Oak Bay Avenue Victoria British Columbia,V8R 1G4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 days ago

    Victoria, Canada BMO Financial Group Full time

    3451 Saanich Road Victoria British Columbia,V8X 1W6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    2 days ago

    Victoria, Canada BMO Financial Group Full time

    2219 Oak Bay Avenue Victoria British Columbia,V8R 1G4 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    11 hours ago

    Victoria, Canada BMO Financial Group Full time

    3616 Shelbourne Street Victoria British Columbia,V8P 5J5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience...

  • Customer Service Liaison Specialist

    23 hours ago

    Victoria, British Columbia, Canada GAIN Group of Companies Full time

    At GAIN Group of Companies, we value exceptional customer care and are seeking a skilled Junior Service Advisor to join our team. As a customer-focused professional, you will play a vital role in ensuring our clients receive top-notch service.Company Overview:GAIN Group of Companies is a forward-thinking organization dedicated to providing unparalleled...

  • Technical Service Specialist

    5 days ago

    Victoria, Canada Delta-X Research Inc. Full time

    **About Us**: Since 1992, Delta-X Research has helped the electric power industry maintain the globe’s largest infrastructure in the most efficient, reliable and cost-effective manner possible. As a result of our research in advanced analytics, we are privileged to provide the industry-leading tool, Transformer Oil Analyst (TOA) software, for providing...

  • Customer Services Representative

    4 days ago

    Victoria, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Service Representative

    2 days ago

    Victoria, Canada BMO Financial Group Full time $33,850 - $44,000

    3451 Saanich Road Victoria British Columbia,V8X 1W6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Client Service Specialist

    2 days ago

    Victoria, Canada Agilus Work Solutions Full time

    Are you known for your extraordinary customer service skills?Agilus is recruiting for a Client Service Specialist in the transportation industry in Victoria, British Columbia. This full time permanent Tuesday to Saturday position is responsible for excellent customer service through timely communications via telephone calls, emails & social media.A...

  • Customer Service Specialist

    1 day ago

    Victoria, British Columbia, Canada New-Line Products LTD Full time

    Key Responsibilities* Provide exceptional customer service, responding to customer inquiries, orders, or quotes in a fast and friendly manner* Assess customer needs and recommend solutions to meet those needs* Work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities* Collaborate with colleagues to achieve team...