Product Manager, Chequing

6 months ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What You'll Be Doing

This role will drive growth and profitability of Simplii’s chequing and payments portfolio. As part of the Deposits & Investment team, you will contribute to shaping the Chequing & Payments product strategy and performance, driving revenue and profitability; oversee the day-to-day management of the portfolio; and influence the ongoing growth of the Simplii Financial franchise and its positive contribution to the CIBC enterprise. Reporting into the Director, Chequing & Payments, you will work closely with product peers and cross functional resources to achieve business objectives including revenue, profit, account opens, deposit balances, market share and NPS goals.

We are looking for an entrepreneurial, impact focused individual who is eager to contribute to the evolution of Simplii Chequing & Payments products and features as the catalyst to grow customer share of wallet and market share.
- At CIBC we enable the work environment most _optimal_ for you to thrive in your role._ _You’ll_ have the flexibility to manage your work activities within a hybrid work arrangement where _you’ll_ spend 1-3 days per week on-site, while other days will be remote._

How You'll Succeed
- Product Strategic Planning: As a Product Manager, the incumbent will assist with annual strategic business plans and business cases for Simplii Products, in consultation with leadership team. They will make recommendations to drive sales effectiveness, create operational efficiency and strategic congruence. They will also be responsible for maintaining and sharing product value propositions and strategies that align to the Simplii brand and franchise strategy.
- Competitive Assessment and Monitoring: The incumbent will be accountable for performance of Simplii Products KPIs through strategic management and ongoing analysis of trends and the competitive landscape. In addition they will track and manage deposit funds inflows, outflows, attrition, retention, spreads and support monthly/quarterly/annual financial forecasts & reporting. They will also be overseeing continuous monitoring and management of product risks and controls.
- Product Development and CX: In their capacity as a Product Manager, they will be promoting a continuous review and analysis of product performance and market positioning. They will also work towards enhancing payment products & services and oversee technology projects. The position requires building and maintaining expertise on the Direct and Digital Banking market and key trends in product and client experience as well as designing, recommending, executing and analyzing product and CX enhancements to ensure growth and client loyalty with Simplii Products. It also requires developing product enhancement opportunities that help achieve franchise objectives through assessment of cost/benefits, CX impact, performance and improved alignment with target segments and managing promotional interest expense and product operation costs.
- Stakeholder Management: This job interacts on a regular basis with senior management within Simplii Financial including the VPs and Senior Directors within Simplii, business leaders/stakeholders in the Digital and Direct or Retail and Business Banking lines of businesses including Digital Channels, Payments & Innovations, Product, Marketing and Payments, various other CIBC departments (Legal, Compliance, Treasury, Finance, Risk Management) and external vendors as required.

Who You Are
- You can demonstrate experience. You have relevant experience in product management marketing and strategic planning. Previous experience conceptualizing, building and operating consumer product is a plus.
- You thrive in a challenging environment. You are comfortable in navigating complex problems to independently develop recommendations aligned with both long term and urgent business priorities.
- You’re data savvy. You are a veteran user of data to make decisions.
- You have a proven track record of helping inform strategic business decisions.
- You have a proven track record of efficiently partnering with cross-functional stakeholders.
- You have excellent communication and presentation skills. You can prepare and present material to an executive audience.
- Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire

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