Residential Coordinator

3 weeks ago

London, Canada London Cross Cultural Learner Centre Full time

Program Summary

The Resettlement Assistance Program (RAP) offers immediate and essential services to Government Assisted Refugees (GARs) that arrive in London Ontario. The RAP’s services include temporary accommodation, assistance in finding permanent accommodation, income assistance, basic orientation, and links to settlement programming and federal and provincial programs to Government-Assisted Refugees (GARs) and other eligible clients who arrive in Canada following an overseas identification and selection process.

Job Purpose

Reporting to the Senior Manager, RAP, the Residential Coordinator works with newly arrived GARS clients for a period six weeks after arrival to ensure they feel welcomed and helps them settle in their new environment. The position is responsible for coordinating residential and boarding services and the facilities. The position is also responsible for overseeing the facilitating of meals, housekeeping and inventory management and purchasing necessary supplies.

Required Qualifications

Minimum level is a Community College Diploma preferably in Social Services, Counselling, Psychology, or related fields.
- Minimum of one year of experience in managing residents in boarding, shelters, hospitality and/or catering services within community services or non-profit sector
- High level of proficiency in MS Office
- Ability to communicate effectively, both in written and verbal formats, and when interacting with both individuals and groups
- Ability to communicate effectively with clients, CCLC staff, school staff and other partners, and establish cooperative relationships across various stakeholders
- Ability to read and authenticate client documents
- Ability to prepare standard reports,forms, and program statistics
- Ability to provide trauma and violence informed care
- An appropriate level of proficiency in the principles and practices of newcomer services, group facilitation and community development
- A valid First Aid and WHIMS training certificate is required
- Ability to stay organized and prioritize work in a high volume, and in a deadline-oriented environment
- Ability to work with individuals and groups from diverse cultural backgrounds and commitment to inclusion
- Ability to complete a satisfactory Vulnerable Persons Police Check
- Possess a driver's license, clean abstract, and a safe vehicle
- Ability to speak a common newcomer language such as Pashto, Arabic or Swahili - Rohingya/Burmese preferable

Other Characteristics
- May have to push, lift or carry heavy objects

Working Conditions:
Hours of work:
Ability to work in the shifts between 8:30am to 4:30pm and some overtime work may be required. Schedule will be assigned by Manager(s) as needed.

**Location**:
Works out of 505 Dundas Street, London, ON.

**Job Types**: Full-time, Fixed term contract
Contract length: 4 months

**Salary**: From $26.41 per hour

Expected hours: 35 per week

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Overtime
- Weekends as needed

Ability to commute/relocate:

- London, ON N6B 1W4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- supportive care: 1 year (preferred)

**Language**:

- English (preferred)
- Languages other than English? (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person

Expected start date: 2024-04-01

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