Family Services Coordinator

2 days ago

Chilliwack, Canada Chilliwack Community Services Full time

**JOB POSTING**
April 4, 2024

**Family Services Coordinator**
**35 hours per week**

**Position Summary**:
Reporting to the Director: Family Services, the Program Coordinator is responsible for overseeing all aspects of the assigned
program area and personnel including, but not limited to:
Program planning and evaluation

Financial monitoring

Employees

Client services

All expected administration and funding reports

**Qualifications**:

- Education, Training and Experience: _
- Diploma in related Human/Social Services field.
- Experience in working with at-risk families.
- Minimum of three (3) years’ recent related experience including one (1) year of supervisory experience in the

social services or non-profit sector.
- Demonstrated experience in program development and implementation.
- Broad knowledge of community trends and requirements related to program responsibilities.
- Strong financial skills including developing and monitoring budgets.
- Experience and strong aptitude in the administration area.
- Excellent interpersonal communication skills, both oral and written.
- Ability to develop positive relationship with colleagues, funders, and community stakeholders.
- Job Skills and Ability: _
- Knowledge of human development and demonstrated experience working with youth.**_ _**
- Knowledge of attachment-based interventions.**_ _**
- Demonstrated ability to teach life skills and support employees and clients with follow through.**_ _**
- Demonstrated skills in the areas of crisis intervention and conflict resolution.**_ _**
- Strong collaborative skills to work with client care team and other professionals.

**Key Duties and Responsibilities**:
1. Plans, implements, and monitors the provision of services for assigned new and existing programs in consultation
with the Director. Ensures effective and efficient program and service delivery consistent with Agency mandate
and Policy, Legal, budgetary and other requirements.

2. Manages the day-to-day operations of assigned programs including referrals, screening, intakes, and staff support
and supervision. Works with diverse client groups providing client intake, assessment, intervention, and transitions.

3. Formulates program procedures and evaluates the program in consultation with the Director.

4. Ensures all Quality Assurance practices and accreditation standards are met and maintained. Completes regular
client file audits and follows up with staff to ensure compliance with documentation standards.

5. In collaboration with the Director, participates in managing contracts to meet all requirements and reports on
contracts to funders.

6. Participates in annual Agency budget development in areas of responsibility and must deliver services within
established budgets. Reviews financials monthly with Director.

7. Supervises, develops, and motivates program staff to attain program objectives, ensure effective case planning and
management.

8. Supervises human resource issues including assisting with hiring, performance appraisals, and ensures appropriate
orientation, training and development. Reports any performance concerns to the Director.

9. Establishes and maintains effective relationships with all relevant stakeholders.

10. Represents Agency on relevant committees and community groups and advocates for issues relevant to Chilliwack
Community Services mission. Plays a leadership and development role in the community.

11. Provides a leadership role in development and implementation of CCS’ Strategic Plan.

12. Complete all mandatory learning requirements.

13. Performs other relevant duties as may be required.

**General**:

- Wage rate as per BCGEU Collective Agreement, Program Coordinator 2, Grid Level 14 - $33.77 per hour, plus health

and dental benefits.
- This position requires Union membership.
- This position is open to all persons.
- This position requires successful completion of a criminal record check.
- This position reports to the Family Services Director.

**NO phone calls. Only short listed applicants will be contacted.**

**Please submit your cover letter and resume to**:
Human Resources
Chilliwack Community Services
45938 Wellington Avenue, Chilliwack, BC V2P 2C7

**Closing Date**: 12:00 Noon, April 18, 2024

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