Manager, Customer Level Pricing

3 weeks ago

Toronto, Canada Scotiabank Full time

Requisition ID: 179536

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Advanced Analytics team, within CCAU Analytics, supports the revenue and volume growth for each of the product business line (including lending products such as Mortgages, Lines of Credit, Credit Cards, Loans, and deposits such as Savings Accounts and TDs) by providing advanced analytical pricing solutions, influencing Scotia’s strategic decisions on consumer pricing (rates / fees), and other consumer behavior initiatives.

Reporting to the Senior Manager, Customer Level Pricing, the Manager is responsible for supporting all Pricing initiatives required to increase customer centricity in setting and executing our product prices - including, but not limited to,
- Working with product, finance, treasury, channel and analytics partners to collect customer level pricing user-stories.
- Delivering on the roadmap to drive customer level pricing for the CCAU
- Performing necessary analytics, and test-and-learns, to gain required customer insights.
- Working with technology partners to align IT and pricing roadmaps.
- Supporting the business development, operations, and project teams with the required information for product design, policy, and other recommendations to ensure they meet Basel, treasury, etc. requirements
- Overseeing the preparation of regular and ad hoc MIS reports/dashboards and portfolio analysis to assist senior management in decision-making by incorporating information such as volume, margin, profitability, etc.

**Accountabilities**:

- Performing pricing analytics and the creation / management of MIS reports/dashboards, analyzing and measuring business line and overall performance by:

- Implementing necessary experiments to build a repertoire of learnings to inform customer-level pricing approach, measure their success, and build an information base of pricing approaches that are accretive to bank results
- Ensuring data is obtained in a timely manner from a variety of sources including Volumes, FTPs, rates, competitors’ rates, etc. to create the necessary daily, monthly dashboards for CCAU Banking products
- Reviewing data for reasonability and completeness; ensuring integrity of data by performing various cross-checks and balances to source data and other related reports
- Reporting on trend lines (margins, deposit growth by source) performance versus plan
- Participating and contributing to process improvements to existing reports including identifying operational issues & procedure documentation
- Developing/modifying financial models and reports as required to support decision-making
- Perform timely and actionable analyses of financial and non-financial results and trends to support the development of strategies, optimizing product profitability and the Bank’s competitive position by:

- Ensuring the preparation and development of ad hoc reports and analyses to assess the financial effectiveness of existing and proposed products, features, programs, campaigns, partner arrangements, etc.
- Development of evaluation models/tools that accurately forecast the impact of proposed strategies and initiatives and key drivers of various CCAU Banking businesses
- Overseeing the analysis of raw input from disparate sources to develop recommendations to support key planning assumptions such as market growth expectations, account growth, volume growth, margins and net-interest revenue
- Developing dealer / broker volume, growth, redemption trends etc. for dealer/ broker channels
- Provide support to the preparation of month-end/year-end financial statements and the profit planning process by:

- Ensuring the completion of monthly statement of revenue and expenses, trend analysis relative to business plan, manage the quarterly volume and forecasting process in partnership with IB Finance
- Preparing forecasts, mini forecasts, dashboard reports and various budgetary updates
- Assisting in compiling presentations for Senior Management and Executive

**Education and Experience**:

- University degree with a minimum 5 years financial services experience
- Strong knowledge of financial and statistical modelling, Machine Learning principles and accounting policies to develop models and reports
- Good understanding of pricing methodologies, and other industry regulations impacting loan and deposit pricing
- Excellent quantitative technical skills
- Extensive knowledge of Microsoft Excel, PowerPoint, Power BI, Tableau, SAS, R and Python
- Strong data science skills
- Strong knowledge of the Third-Party Channel; Bank of Nova Scotia financial and GL systems and processes
- Understanding of the banking sector in Caribbean, Central America, and Uruguay, both the advisory channel as well as retail banking, including available products, market trends, existing and emerging players, competitive advantages and best practices
- Bilingual: English/Spanish is preferred

Location(s):

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