Salesforce Advisor

4 weeks ago

Ottawa, Canada Equality Fund Full time

**Position**:Salesforce Advisor

**Status**:Full-time, permanent

**Reports to**:Director, IT

**Language(s)**:English

**Location**: Remote

**Salary range**:$95,000-$110,000

**Deadline for Applications**:April 30, 2023

**HISTORY IN THE MAKING**

Imagine a fund as revolutionary and resourceful as feminist movements themselves. Sustainable. Scalable. Shifting resources and power to women far into the future. We are the Equality Fund. Powered by Canada and ready to change the world.

Backed by a $300 million CAD contribution from the Canadian government, and inspired by the radical ambition of feminist movements, we are building the largest self-sustaining fund for women in the world. Shaped by leaders from every sector, this new funding model will harness gender-lens investing and bold, multi-sector philanthropy to unlock the full potential of capital to support a gender equal future.

**THE OPPORTUNITY**

We are in the process of recruiting a Salesforce Advisor who will have a deep understanding of the Salesforce ecosystem and will be called upon to lead the design and implementation of data-driven projects in a fast-paced, results-driven environment.

Reporting to the Director, IT, the Salesforce Advisor will work closely with Philanthropy, Grantmaking, Finance, Policy and Investment teams to identify and translate business requirements into Salesforce - all guided by our objectives of consolidating systems, automating processes, improving decision making and securing stakeholder information.

We are looking for a team player, who (like all of us) is flexible and adaptable, ready to manage multiple competing tasks depending on the opportunities, needs and challenges inherent to a start-up environment.

**SCOPE & RESPONSIBILITIES**
- Serve as primary administrator for a Salesforce environment with 30-40 internal users and approximately 750 Communities users, including technical support (login issues, process errors, etc.)
- Conduct Business and User Needs Analysis with stakeholders within Equality Fund and external users to design and scope new functionality for Salesforce and related systems
- Design, configure, and maintain data structures and processes to track constituents and opportunities
- Design, configure, and maintain integrations with external systems
- Design, configure, and maintain a DevOps and release management process
- Maintain regular backups of data and metadata
- Create, manage and monitor all end-user training and adoption protocols
- Create and maintain detailed system and business process documentation
- Lead Salesforce data-driven projects (custom reports, dashboards, data vis, etc.)
- Develop data loading pipelines to automate or streamline manual data loads;
- Support with project management and oversight of external contractors working within Salesforce

**QUALIFICATIONS & COMPETENCIES**
- 5+ years in a leading role delivering Salesforce projects and integrations, preferably in a nonprofit environment using NPSP
- Degree or professional qualification in Business, Computer Science, Math, Finance or a similar field of study
- Salesforce Administrator certification is an asset
- Thorough knowledge of governance and risk management
- Knowledge in Apex code and Lightning Web Components (LWCs)
- Prior experience and familiarity working with APIs, Integrated Systems, UI/UX, workflows, processes, field creation, layout modifications
- Experience with Visual Studio Code and GitHub Repositories
- Strong business acumen
- Ability to visually and orally communicate solutions to a variety of technical and nontechnical stakeholders
- Ability to motivate and direct a multidisciplinary team of Salesforce users
- Demonstrated problem solving and troubleshooting skills in a rapidly changing environment
- The ability to thrive in a fast paced and complex environment is essential.
- The ability to think creatively, bust silos, inspire others and forge connections will enable your success
- Commitment to the work and values of the Equality Fund, in particular the values of gender equality and shifting traditional power systems
- Commitment to anti-racist/ anti-oppressive practice

**OUR ENVIRONMENT OF CARE**
- We trust our talented team and are pleased to offer an extremely flexible and virtual work environment.
- We adhere to feminist values. We believe in sharing power and creating space for everyone to lead. We value collaboration, self care, inclusion and empathy towards all team members.
- The Equality Fund is proud to offer a comprehensive compensation and benefits package which includes 4 weeks paid vacation, paid sick time, parental leave top up, medical benefits, life insurance, Group RRSP, paid birthday off and more

**JOIN US**

We thank all applicants for their interest in working with the Equality Fund; only those selected for an interview will be contacted.

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