Transition Services Case Worker

4 months ago

Winnipeg, Canada Siloam Mission Full time

JOB SUMMARY

As part of multi-disciplinary team, this position is responsible for providing case management and housing location services to persons experiencing chronic or episodic homelessness as well as those requiring rapid rehousing services or housing loss prevention. Dependent on participant requirements, the Transition Services Case Worker will partner with various programs within Siloam Mission and the community to streamline and administer individualized services. The responsibilities of this position also include coordinating and participating in assessments, crisis intervention, access to social services, supportive counselling and referrals.

KEY DUTIES & RESPONSIBILITIES

Prioritize housing location with participants, assisting them in finding and maintaining permanent housing as quickly as possible
Develop an individualized service plan in collaboration with participants addressing short term and long-term goals
Provide management services in the area of, but not limited to independent living skills, housing stabilization, money management, community integration, employment linkage, benefits establishment, linkage to community providers for substance use, primary and mental health care, and all other services needed to assist participants in reaching their treatment plan goals;
Provide strength-based case management and service coordination services designed to assist participants in obtaining and maintaining stable housing;
Provide ongoing case management supports to assess progress and ensure service plan outcomes are met or changed as needed;
Establish partnerships with landlords, and advocate on behalf of program participants;
Support the participant to create stability in housing and with eviction prevention;
Meet with participants in the community and in their homes to assist in the transition to living and integrating in the community;
Act as an advocate for the needs of the participants of Siloam Mission;
Maintain participant records in a timely manner;
Monitor, evaluate and communicate the progress of participants with the participants themselves, team members and the supervisors on a regular basis.

EDUCATION & EXPERIENCE

Completion of a health or human service diploma/degree such as social work, psychology, conflict resolution or equivalent years of experience
Experience and demonstrated knowledge in mental health and/or addiction field
Experience in case management, completing assessments, service planning, and goal setting
Experience working in Housing First and an understanding of a variety of housing models including Housing First and Recovery-based

KNOWLEDGE/SKILLS/BEHAVIORS

Knowledge of community resources for homelessness, health, mental health and substance use
Good working knowledge of the housing resources available in the community
Demonstrated understanding of the unique issues and barriers affecting those experiencing poverty and homelessness
Good understanding of colonization and its impact on Indigenous peoples
Ability to work within a harm-reduction framework
Ability to work from a trauma-informed perspective
Excellent critical thinking and problem-solving skills
Excellent written and verbal communication skills
Highly developed understanding of and proven ability to communicate appropriate professional boundaries
Excellent interpersonal skills and the ability to form relationships
Demonstrate maturity and excellent ability to work well in a team
A compassionate and empathetic outlook and ability to convey these characteristics in relationship with participants
Experienced user of Microsoft Word, Excel and Outlook
Experience in working with HIFIS4 an asset
Certification in or demonstrated knowledge of NVCI, ASIST, CRP/First Aid, Mental Health First Aid training (MHFA), Motivational Interviewing is preferred

RELATIONSHIP

Building professional relationships with participants
Liaise, advocate, collaborate and represent Siloam to other agencies within the sector
Work with other departments within Siloam Mission

WORKING CONDITIONS

Hours of work are 40 hours per week, with minimum one evening shift per week, occasional weekend hours, and up to four overnight field trips per year
Will require working alone with participants and visiting participants in their homes
Hazardous conditions could potentially include unpredictable or risky behaviours from community members
Must have a valid Class 5F driver's license, a clear driver abstract, a vehicle in good condition, and be willing to drive participants to appointments
May be required to lift up to 50 lbs. occasionally and assist participants with moving related to housing

WORKPLACE HEALTH & SAFETY

The incumbent contributes to making the organization safe for participants and staff and recognizes the importance of reporting unsafe situations and participating in follow up reviews as a learning opportunity.

Provides a safe environment by ensuring adherences to Workplace Safety and Health
Regulations and Policies, Infe

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