Team Member
1 month ago
Splitsville Entertainment is Canada’s premier family entertainment center Our modern facilities combine state-of-the-art 10 pin bowling, high-quality casual dining, arcades, and other entertainment options to make your visit a one-of-a-kind experience.
Are you quick on your feet? Do you have a passion for bowling, customer service and creating a memorable experience for guests? If so, then you might be the next great **Team Member**. Splitsville is currently looking for Servers, Arcade Attendant and Guest Experience Agents to join our team and help deliver a FUN & EXCITING EXPERIENCE for our guests
**RESPONSIBILITIES**:
- Provide friendly and exceptional guest service at all times.
- Assist guests with setting up their bowling experience.
- Answer the phone and handles guest inquiries.
- Prepare great tasting food adhering to all recipes and specifications.
- Be aware of all promotions, specials, and current pricing.
- Ensure ongoing guest satisfaction by checking in after delivery of food, maintaining drink levels, removing clutter, pre‐bussing as necessary and responding to guest needs in a timely manner.
- Answer and fix any lane stop calls in a timely and efficient manner while recording FPS.
- Restock and prepare supplies for shift change and or close.
- Maintain record of daily operations as required with communication book and checklists.
- Ensure work areas remain clean, empty trash and spot sweeps whenever floor needs it, or when requested by a manager; Exceed Splitsville’s cleanliness standards.
- Adhere to all company policies and procedures including all health and safety policies and procedures.
- Be polite and courteous with guests and fellow team members.
- Communicate with shift leaders and managers.
- Other duties as required.
**QUALIFICATIONS**
- Guest service oriented
- Strong customer service
- Friendly, energetic, positive attitude
- Ability to multitask; stays calm under pressure.
- Team player
- Excellent communication and interpersonal skills
- Flexible schedule (available days, nights, weekends, holidays)
**Job Type**: Part-time
Pay: From $17.40 per hour
Work Location: In person
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