Receptionist (Service)
4 months ago
**Position**: Receptionist (Service).
**Job Type**:Full Time
**Industry**: Automotive industry
**Location**:Montreal
**Role Summary**:
The primary role of the Receptionist is assisting customers, coordinate appointments, services, and process service-related paperwork. They will collect payment and complete payment processing transactions, while maintaining billing records and invoices. Most importantly they will give assistance in resolving any customer concerns or issues, with the goal of maintaining high standards of customer satisfaction.
**Responsibilities include**:
- Meet and greet customers
- Scheduling of customer appointments.
- Preparation of work orders and pricing.
- Process payments for invoices.
- Maintaining Logs of Courtesy Cars for Daily Rentals
- Assisting Service Director in Tire inventory management
- Maintain showroom inventory.
- Assist in resolving service-related problems.
- Co-ordinate activities with other work units or departments
- Arrange maintenance and repair work for fleet and customer vehicles.
**Qualifications / Requirements**:
- 3-5 years’ experience as a receptionist or service-related functions.
- Strong interpersonal skills
- Detail oriented.
- Works well in a team.
- Excellent problem-solving skills.
- Organization skills: ability to multi-task, meet deadlines and manages a high volume of guest inquiries.
- Excellent oral and written communication skills in both English and French.
- Sound computer proficiency and strength with Microsoft Office (Word, Excel, Outlook and PowerPoint).
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
**Education**:
- Secondary School (preferred)
**Experience**:
- Front desk: 2 years (preferred)
- Administrative experience: 3 years (required)
**Language**:
- French (required)
Work Location: In person
Application deadline: 2024-10-07
Expected start date: 2024-10-07
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