Medical Administrative Assistant

3 weeks ago


Kingston, Canada Tsi Kanonhkhwatsheríyo Primary Health Care Team Full time

**Job Summary**:
As an essential, often first contact and critical liaison between community members assessing IIPCT services and our interdisciplinary team, the Medical Administrative Assistant will help maintain IIPCT’s values in the provision of culturally safe care. The Medical Administrative Assistant assists in providing a positive, welcoming environment for community members, visitors and individual clients, their families and staff. You will provide medical, administrative, technical and clerical support to the IIPCT members in various programs including but not limited to Traditional Medicine, Western Medicine, Adult Mental Health and Addictions. This is a key communications role and as such, you will participate in maintaining internal relations between staff, health services providers as well as community partners.

**Main Duties & Responsibilities**:

- Create a warm inviting reception for community members, visitors, clients, and families in person and on the phone.
- Collaborate as part of the interdisciplinary team for the best interest of the clients, their families, in person and on the telephone.
- Provide assistance and support by processing referrals to specialists, laboratory, procedural appointments and pharmacist inquiries as part of the interdisciplinary team.
- Ensure proper letters of notification of medical appointments and medical correspondence as part of the interdisciplinary team.
- Maintain an efficient computerized client encounter system by inputting and updating information into the EMR on a regular basis.
- Collect, retrieve and analyse data to prepare statistical reports for integrated staff teams and senior management.
- Assist with coverage of other Medical Administration when required/requested.

**Essential Qualifications**:

- Graduate of a Medical Administrative Diploma or equivalent
- 3-5 years knowledge/experience working in an Indigenous multi-service health and wellness environment preferred
- Supportive of both Indigenous and western models of wellness and health care
- Possess a thorough knowledge of medical terminology, anatomy and physiology
- Prior experience utilizing medical scheduling software a plus, preferably an EMR (ideally PS suites)
- Extensive computer literacy
- Knowledge of both Traditional and western models of care

**Skills, Abilities, and Other Requirements**:

- Exceptional attention to detail and accuracy
- Ability to manage confidential and sensitive information
- Willingness to learn Indigenous Cultural Safety
- Ability to work in a fast-paced environment
- Have a clear vulnerable sectors check

**COVID-19 considerations**:
Interviews may be conducted remotely. We follow all guidelines set out by Public Health.

**Please submit your resume along with a cover letter to the attention of Erica Ross Human Resources Consultant by March 19, 2023 to **tkhealth(at)iphcc.ca**.**

**Job Types**: Full-time, Permanent

**Salary**: $47,673.60-$57,116.80 per year

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 2023-03-19
Expected start date: 2023-05-01


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