Bilingual Direct Sales Representative

3 months ago

Winnipeg, Canada Lifeline of Canada Full time

Connect America et sa famille de marques, y compris Lifeline Canada, aident les personnes âgées et les populations vulnérables à vivre en toute sécurité de façon autonome dans leur domicile depuis plus de 40 ans.

Le poste de Représentant bilingue des ventes directes occupera un rôle essentiel au sein des activités de Lifeline Canada. Depuis 1974, plus de 700 000 abonnés canadiens ont tiré profit de Lifeline. Actuellement, notre gamme de services d'alerte médicale permet aux patients d'avoir accès à l'aide au domicile ou en déplacement. Seule Lifeline offre AutoAlerte, la technologie de détection automatique de chutes la plus largement adoptée sur le marché aujourd'hui; le choix par excellence pour ceux et celles qui présentent un historique ou un risque de chute, ou qui craignent de chuter. Notre engagement envers la prestation de services et les personnes derrière le nom Lifeline nous distinguent. Lifeline est également le seul service d'alarme médicale intégré au système de santé canadien par l’intermédiaire de partenariats avec des hôpitaux, des organismes de soins de santé et des résidences pour personnes âgées. Lifeline est disponible dans les communautés partout au pays.

Chez Lifeline Canada, nous visons à soutenir notre population croissante de personnes âgées, et leurs objectifs de vieillir chez elles. Le service Lifeline joue un rôle important dans la transition de l'hôpital au domicile pour soutenir les aînés autonomes et vulnérables ainsi que les patients atteints de maladies chroniques. Depuis plus de 45 ans, nous aidons les familles à soutenir leurs proches afin qu'ils puissent vivre plus en confiance chez eux en sachant que l'aide est disponible en tout temps en appuyant sur un bouton étanche. Nos télésurveillants hautement qualifiés et attentionnés offrent cette possibilité, que ce soit par l’intermédiaire de services d’urgence, d’un membre de la famille ou d’un voisin. Avec son siège social canadien à Toronto et ses deux centres de télésurveillance nationaux, Lifeline représente le principal service d’alerte médicale au pays.

Connect America, en tant que plus grand fournisseur indépendant de soins connectés en Amérique du Nord, propose un portefeuille croissant de technologies innovantes qui contribuent à combler le fossé entre les fournisseurs de soins de santé, les individus et leurs partenaires de soins. Nos solutions simples soutiennent la santé et la sécurité de manière à améliorer la qualité de vie, les interventions plus précoces, la réduction des hospitalisations et la tranquillité d'esprit d’environ 10 millions de vies chaque année. Ensemble, nous favorisons l'autonomie et nous redéfinissons le marché mondial des soins de santé à domicile.

Chez Connect America, nous traitons tous nos clients et membres de notre équipe de façon éthique et respectueuse, en nouant des relations fondées sur la confiance. Nos équipes sont solidaires, et nous entretenons un esprit de collaboration en développant des solutions client. Si vous avez un bon esprit d'équipe et que vous êtes une personne dévouée et compatissante, joignez-vous à une organisation qui fait une différence positive dans la vie de ceux et celles que nous servons.

**Objet**

À titre de représentant des ventes internes, vous répondrez aux appels des abonnés, des aidants et des professionnels de la santé. Vous les informerez sur les services Lifeline et adapterez les avantages et caractéristiques selon différentes situations, créerez un lien/engagement, explorerez les besoins, surmonterez les objections et conclurez la vente selon les besoins et de façon efficace.
**Fonctions et responsabilités**
- Atteindre/dépasser les objectifs de ventes au moyen de méthodes centrées sur le client
- Recueillir toutes les informations pertinentes sur les clients et saisir cette information dans la base de données durant l’appel
- Effectuer un suivi pour clôturer en temps utile toutes les opportunités commerciales
- Maintenir sa connaissance des produits et rester informé de toutes les promotions marketing.

**Horaires de travail**:

- La nature de notre activité est telle que le service des Ventes Directes opère entre 8 h00 et 20h00 du lundi au vendredi et entre 9h00 et 17h00 le samedi et le dimanche. Vous devez être flexible et travailler sur n’importe quel quart de travail de 8 heures dans un délai de 5 jour consécutif.

**Qui êtes-vous**
- Orienté vers les gens ;
- Une excellente maîtrise du français et de l’anglais (à l’oral et à l’écrit) ;Des études postsecondaires ou une expérience de travail connexe avec 2 années dans le domaine de la vente d'entreprise à consommateur.
Une expérience mínimale de 1 an dans un environnement de vente.
Références tangibles d’atteinte/dépassement d’objectifs de ventes
Excellentes aptitudes en communication orale et écrite ; demandant de la patience, de la co

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