Manager, Business Continuity Risk Management

6 months ago


Toronto, Canada Questrade Financial Group Full time

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.

We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?
- Health & wellbeing resources and programs
- Paid vacation, personal, and sick days for work-life balance
- Competitive compensation and benefits packages
- Hybrid and flexible work arrangements
- Career growth and development opportunities
- Opportunities to contribute to community causes
- Work with diverse team members in an inclusive and collaborative environment

We’re looking for our next Manager, Business Continuity Risk Management. Could It Be You?
The purpose of the Manager, Business Continuity Risk Management (BCRM) is to assist the Senior Manager, BCRM in overseeing and supporting the development and implementation of the enterprise BCRM framework and for providing effective support across the Questrade Financial Group of companies (QFG).

What’s it like working as a Manager, Business Continuity Risk Management at Questrade?
Reporting to the Senior Manager, BCRM, this role is responsible for contributing to the design and oversight of implementation of the enterprise BCRM framework and for providing effective support across the Questrade Financial Group of companies in areas of Emergency Response, Incident Management, Business Continuity Planning and Disaster Recovery.
Working closely with partners and stakeholders, the Manager, BCRM will be responsible for developing business continuity methodologies, performing risk assessments, governance, training and reporting.

Need more details? Keep reading
**In this role, responsibilities include but are not limited to**:

- Develop and contribute to the execution of the BCRM Strategy, framework, Policy, Standards, structures, and processes
- Support the development and implementation of the company’s operational resilience framework
- Create alignment of BCRM methodologies and practices amongst key internal stakeholders
- Provide objective and independent risk expert advice and counsel to the business, and ensure ongoing improvement and evolution of BCRM strategies and capabilities
- Assist in the identification and preparation for emerging risks
- Establish and maintain BCRM reporting and governance related activities
- Support the development of training and testing programs to provide assurance of resilience to key risks and threats
- Establish and report on BCRM key risk metrics and facilitate the sharing of best practices across QFG
- Support response efforts at time of incident
- Ability to independently manage and prioritize multiple assignments and meet deadlines
- Maintain productive relationships with all internal and external stakeholders

So are YOU our next Manager, Business Continuity Risk Management? You are if you
- University degree, preferably in a business, risk management or compliance discipline
- Minimum of 5 years BCRM experience, or related role in the financial services/fintech industry
- Professional designation in BCRM is an asset
- Knowledge of BCRM best practices
- Experience in a Business Continuity or Resiliency function
- Ability to work effectively with internal and external partners
- Working knowledge and experience with BCRM planning methodologies and support of critical business operations
- Have a working knowledge of FI regulations (OSFI, CIRO, FCAC, etc.)
- Knowledge and understanding of Business Continuity Industry Standards (i.e. ISO 22301, BCI GPG, DRI Professional Practices, etc.)
- Have sound analytical thinking, planning, prioritizing, and executing skills

Sounds like you? Click below to apply
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At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for thos



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