Relationship Manager, Business Continuity
4 months ago
Requisition ID: 197076
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
A comprehensive Business Continuity Program is imperative for an organization to maintain critical operations, prepare for emerging risk and minimize customer and employee impact of a disruptive business event. The Relationship Manager-BCMU acts as the liaison between the Business Continuity Management Unit and key stakeholders across the bank guiding the creation, management, and sustainment of a comprehensive enterprise-wide Business Continuity Management program, ranging from program enhancements to incident management response.
**Is this role right for you? In this role you will**:
- Provide support, recommendations, and guidance to Business Continuity Plan Approvers, Owners and Coordinators in accordance with Business Continuity Management Unit’s Policy, Guidelines, Mandate, Operating Framework and industry best practices
- As part of on-going continuous improvement, maintenance and compliance requirements, proactively engage with and support BCP stakeholders ensuring the on-time completion of all required testing activities with their plans
- Work as a collaborative and strategic partner to business lines to increase their preparation for, and ability to manage incidents that may impact their business operations
- Through ongoing discovery and collaboration, identify special projects in-line with the organizations strategic objectives that server to strengthen individual plans and the program
- In the current hybrid working model; provide 24/7 incident management On-Call support as per schedule. Following up until the issue and/or event is closed
- Act as a challenge agent through the plan review process delivering impactful recommendations to further bolster controls, reduce risk and improve strategy of assigned business continuity plans within the scheduled plan review window
**Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have**:
- An innate ability to identify, build and foster mutually beneficial relationships with key business line stakeholders
- Critical thinking skills that enable you to actively and skillfully conceptualize, evaluate and interpret information as a framework to problem solving
- Decisiveness, determination, and understand the impact of pace over perfection
- A creative thinking mindset that allows you to generate out-of-the-box solutions to complex problems impacting multiple business lines
- Robust prioritization skills allowing you to manage competing interests in an environment of constant change
- An inalienable sense of curiosity that enables you to find ways to better understand the portfolio you support
- 2+ years working in the financial industry and a solid background in developing communications, reports and presentations
- Experience working in a matrix organization leading and/or influencing cross-functional teams, including senior management
**What’s in it for you?**
- You’ll partner, work and collaborate within a high-performing, fast paced team that has global reach and impact
- The unique opportunity to explore the inner workings, functions and processes of business lines and how they impact the organization
- Exposure to a vast network of peers and business professionals across the bank that will prove invaluable in career exploration
- Development of highly critical, in-demand and easily transferable Business Continuity and Crisis Management skills
- An inclusive culture where every employees’ contributions are valued and recognized as contributing to the team and the organizations objectives
Location(s): Canada : Ontario : Toronto
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
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