Client Services Representative
3 weeks ago
**Client Service and Support Representative**
We are seeking responsible and motivated team players to join our client services department. We provide extensive training for the first 3 weeks on the job to get you settled.
**How you’ll Make an Impact**:
Advisor Service Centre Team
- Provide exceptional customer service experience to investment advisors, their support teams and investors in our inbound contact centre.
- Work directly with advisors and investors to provide them with the support they need to educate and plan their short-term and long-term investment strategies.
**What We Are Looking For**
**Education**:
- College Diploma or University degree required (Recent graduates are encouraged to apply)
- Bilingualism in French and English (verbal and written) is required
**This is the right opportunity for you if you**
- Passion for delivering an exceptional client experience
- Strong desire to learn and grow
- Thrive in a workplace culture that promotes collaboration, diversity and belonging
- Flexible and adaptable
- Analytical and critical thinking skills to solve client problems
- Strong written and verbal communication skills
- Detail oriented
**Please note all roles require working rotating shifts - Monday through Friday between 8 am and 8pm EST for our Processing team or between 8 am and 8 pm EST for our Advisor Service Centre.**
**Job Types**: Full-time, Permanent
**Salary**: $46,000.00-$55,000.00 per year
**Benefits**:
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Montréal, QC H3B 0A3: reliably commute or plan to relocate before starting work (required)
**Education**:
- DCS / DEC (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- French and English (required)
Work Location: Hybrid remote in Montréal, QC H3B 0A3
Expected start date: 2023-09-11
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