Client Services Representative

4 weeks ago

Montréal QC, Canada MEDLOG Transport & Logistics Full time

Contribution to MEDLOG CANADAMEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in a cost, effective manner.Position SummaryThe main responsibility of a Client Services Representative is to create the first link between MEDLOG, the carriers and the customers for order fulfillment as well as review daily the pipeline volume and to communicate this to the rest of team. Key Accountabilities Work closely with other departments to ensure the correct information is gathered and entered in the system.Ensure the carrier responds to the order sent by either accepting it or rejecting it within 2hrs of dispatch.In the event of a rejection, the candidate must reassign the order to a different carrier.Ensure all the pending order received are handled within 2 business hours and the dashboard created to this effect is correctly utilized and cleaned.Develop a professional relationship with key actors in our business such as vendors and clients.Compile a daily list of available loads to guide the team handling the appointments.Trace all the empty containers not returned to depots or terminals.Monitor dwelling containers at carrier depots and terminals to ensure no MEDLOG caused storage is accumulated.Investigate any charge required by the carriers after 72hrs of delivery to ensure they are either correctly disputed or added to the order.Oversee the orders that are not ready to be invoiced to keep track of what would need to be updated in the system.Oversee the daily deliveries and make sure the container statuses are updated correctly.Qualifications and Competencies All MEDLOG Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.Work closely with other departments to ensure the correct information is gathered and entered in the system.Ensure the carrier responds to the order sent by either accepting it or rejecting it within 2hrs of dispatch.In the event of a rejection, the candidate must reassign the order to a different carrier.Ensure all the pending order received are handled within 2 business hours and the dashboard created to this effect is correctly utilized and cleaned.Develop a professional relationship with key actors in our business such as vendors and clients.Compile a daily list of available loads to guide the team handling the appointments.Trace all the empty containers not returned to depots or terminals.Monitor dwelling containers at carrier depots and terminals to ensure no MEDLOG caused storage is accumulated.Investigate any charge required by the carriers after 72hrs of delivery to ensure they are either correctly disputed or added to the order.Oversee the orders that are not ready to be invoiced to keep track of what would need to be updated in the system.Oversee the daily deliveries and make sure the container statuses are updated correctly.

  • Client Services Representative

    3 weeks ago

    Montréal, QC, Canada Canadian Imperial Bank of Commerce Full time

    Client Services Representative page is loaded Client Services Representative Apply locations Montréal, QC time type Part time posted on Posted 3 Days Ago job requisition id 2410845 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At...

  • Client Representative, Customer Solutions Bell

    1 week ago

    Montréal, Canada CUSTOMER EXPERIENCEEXPRIÉNCE CLIENT Full time

    Req Id: 407787 At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world. If you’re ready to bring game-changing ideas to life and join a community that values professional growth and employee wellness, we want you on...

  • Client Services Representative

    1 month ago

    Montréal, QC, Canada MEDLOG Transport & Logistics Full time

    Contribution to MEDLOG CANADA MEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in a cost, effective...

  • Client Services Representative

    1 week ago

    Montréal, QC, Canada MEDLOG Transport & Logistics Full time

    Contribution to MEDLOG CANADA MEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in a cost, effective...

  • Client Services Representative

    7 days ago

    Montréal, QC, Canada MEDLOG Transport & Logistics Full time

    Contribution to MEDLOG CANADAMEDLOG is a one-stop shop for global inland solutions. We dedicate ourselves daily to be the most customer centric, reliable and resourceful logistics and supply chain provider, engaged in providing customizable logistics solutions in order to help our customers get their goods to market rapidly and, in a cost, effective...

  • Client Service Representative

    3 weeks ago

    Gatineau, QC, Canada Canadian Imperial Bank of Commerce Full time

    Client Service Representative page is loaded Client Service Representative Apply locations Gatineau, QC time type Part time posted on Posted 2 Days Ago job requisition id 2411176 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At...

  • Client Services Representative

    1 week ago

    Montréal, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an Impact**: Advisor Service Centre Team - Provide exceptional customer service experience to investment advisors,...

  • Client Services Representative

    2 months ago

    Montréal, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...

  • Client Services Representative

    1 week ago

    Montréal, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...

  • Client Services Representative

    1 month ago

    Montréal, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...

  • Client Service Representative

    2 months ago

    Montréal, QC, Canada Laurus Lifestyles Inc Full time

    Représentant(e) du support clients Au Camp d'été Laurus, nous nous efforçons de créer des aventures et des expériences inoubliables tant pour nos campeurs que pour notre personnel. Titre du poste : Représentant(e) du support clients Type d'emploi : Permanent à temps plein, du lundi au vendredi En tant que représentant(e) du support clients...

  • Client Service Representative

    1 week ago

    Montréal, Canada ADP Full time

    **ADP is hiring a Customer Service Specialist I.** In this position, you'll join a team of rock star professionals who are responsible for ensuring every customer interaction is a best-in-class experience. You'll combine a passion for service and discovering innovative solutions with our top-ranked training programs to help customers enjoy every drop of...

  • Financial Client Services Representative

    1 month ago

    Mascouche, QC, Canada Canadian Imperial Bank of Commerce Full time

    Financial Services Representative page is loaded Financial Services Representative Apply locations Mascouche, QC time type Full time posted on Posted 12 Days Ago job requisition id 2409779 We’re building a relationship-oriented bank for the modern world. As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre...

  • Client Service Representative

    2 months ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Services Representative

    2 months ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 months ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 months ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    1 month ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    2 weeks ago

    Montréal, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...