Lead Hand

3 months ago

Winnipeg, Canada The North West Company Full time

**Shift**:Sunday - Wednesday (8:00pm - 6:30am)

As a Lead Hand - Outbound Dock Operations, Nights, at The North West Company (NWC) you will provide assistance to the shipping department employees regarding the outbound flow of all product commodities. In your role you will work in partnership with the Outbound Supervisors, the Grocery Supervisors, the Billing department, and the Maintenance team.

Joining NWC gives you the opportunity for growth and development throughout the company, a competitive salary and benefits package, and to be part of a dynamic and diverse culture.

NWC is a leading retailer to under-served rural communities and urban neighborhood markets in the following regions: Northern Canada, Western Canada, rural Alaska, the South Pacific islands, and the Caribbean. Our stores offer a broad range of products and services with an emphasis on food. Our value offer is to be the best local shopping choice for everyday household and local lifestyle needs. Check out northwest.ca for more information.

**Your Role**:

- Support the Supervisor, Outbound Dock Operations with the traffic flow of goods;
- Perform shipping functions as required to support the team and raise any production issues;
- Ensure all documentation, such as invoices, bills of lading, driver manifests, and other related documents for outbound shipments are completed accurately and forwarded to the appropriate department;
- Delegate tasks, coach, and follow-up with Dock Operations employees; ensure employees are working in assigned areas, provide adequate coverage for all processes;
- Ensure employees are maintaining a safe work environment as per the Health and Safety Legislation by reporting all violations and potential hazards;
- Perform quality control checks and freight inspections as required;
- Follow-up with staff to ensure all outbound products are properly secured and prepared for shipment;
- Locate missing goods and ensure immediate action is taken to resolve any outstanding issues;
- Ensure loaders are stacking and building pallets suitable for the transportation chain;
- Provide best advice on maintaining and improving cost effective ways to load trailers;
- Work with the Outbound Supervisor to reduce the amount of re-handling of product; and
- Ensure reefer settings are set appropriately for the commodities being shipped; follow up with carriers, loaders and shunt truck drivers.

**Desired Skills & Experience**:

- Previous warehouse experience involving shipping and/or receiving is required, along with knowledge of standard operating procedures for warehouse operations;
- Experience working with warehouse management systems;
- CITT designation or currently enrolled in a transportation or logistics program is considered an asset;
- Previous leadership experience with the ability to build, lead and develop teams, as well as experience in delegating and task assignment;
- Demonstrated ability to deal with employee concerns in a professional and confidential manner;
- Ability to work quickly and efficiently in a team or independently;
- Excellent organizational skills with the ability to prioritize workloads;
- Customer driven with demonstrated customer service skills;
- Must have forklift certification or ability to become certified; and
- Capable of lifting up to 70 lbs. unassisted on a regular basis.

**Location**:Winnipeg Logistics Service Centre, 100 Murray Park Road

**Reports To**:Manager, Outbound Dock Operations

We create a collaborative and constructive culture by:

- Being Enterprising - Committing to our Customer - Working with Passion - Leading and Developing Others - Demonstrating Respect and Inclusivity - Building Trust

**A competitive salary is being offered along with opportunities to learn, develop and advance throughout the organization. We thank all applicants for their interest; however only those selected for an interview will be contacted.**

**For Internal Applicants Only**:
**Salary Grade**:C0WN03

Interested internal applicants are invited to

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