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Healthcare Project Manager

3 months ago

Toronto, Canada TWC Global Services, LLC Full time

**Date
- 2024-08-06**
**End Date
- 2025-03-31**

**Client: Ontario Health**
**Position** **RQ00133 - Project Manager/Leader - Senior**
**Location: 525 University Avenue Toronto ON**

**Supplier Comments**

**MSP Notes**

**Shortlist Date: Wed, June 26, 2024 1:25 pm**

**Must Haves**:

- 11+ years’ experience managing large complex projects
- Expert in various project management methodologies (Waterfall, Agile, Hybrid)
- Experience in managing projects in healthcare sector
- Strong working knowledge of the Software Development Life Cycles

**Location**:Hybrid, up to 5 days per week

**Public Sector Experience**: Yes, Healthcare

**# of submissions/supplier**: 1

**Project Manager/Leader - Senior**

**Description**

**Background Information**:
The Senior Project Manager will work with various teams within Ontario Health and with its external partners, clients, and vendors to ensure that the Enterprise Customer Relationship Management Solution are delivered in a timely and efficient manner with the highest level of quality. Large scale complex assignments should be expected and may lack clarity of goals and strategy. The Sr. Project Manager utilizes their education and experience to define options on the approach to take. The Sr. Project Manager collaborate with senior management and sponsors to bring clarity to the goals to the extent possible and identify strategies for successful delivery. The Sr. Project Manager should be comfortable working within an ambiguous environment where change is constant and, with input from team members and SMEs, can effectively manage the delivery of the solution.

**Must haves**:

- 11+ years’ experience managing large complex projects
- Expert in various project management methodologies (Waterfall, Agile, Hybrid)
- Experience in managing projects in healthcare sector
- Strong working knowledge of the Software Development Life Cycles
- Demonstrated knowledge of project cost accounting principles and practices, and managing project budgets
- Demonstrated ability to deliver complex IT projects under challenging circumstances
- Superior leadership and communication skills to manage both team members and senior management
- Ability to build strong relationships with internal clients and external partners, clients, and vendors
- Acumen to resolve conflicts at all levels with tact
- Well-developed analytical skills with a keen eye for details
- Expertise in Microsoft suite of products such as Office, Microsoft Project, Visio and SharePoint, and other productivity tools such as Jira and Confluence

**Responsibilities**:

- Accountable for on time, on budget, and on scope completion of assigned projects that are compliant with applicable external legislation and internal policies and processes including project governance framework and project management methodology, and provide feedback for continuous improvement as requested
- Responsible for managing the resources, scope, budget, schedule, and quality of deliverables of the assigned projects
- Establish and maintain excellent working relationship and effective communication with the Sponsor(s), internal and external partners, vendors and project team members
- Organize and lead project meetings
- Ensure effective project change control, including managing IT Requests for Change (RFCs) and deployments to the various environments, is in place
- Proactively identify and manage risks, and systematically resolve or escalate known issues
- Adhere to and promote Ontario Health policies and processes including Privacy, Security, and Record Management
- Manage release of the product/project/work package to an operational environment

**Desired Skills**:

- Program and Portfolio management knowledge is an asset
- IT Infrastructure and ITIL experience is an asset
- DevOps expertise is an asset
- Knowledge/expertise of current technology trends is an asset
- Familiarity with legislation applicable to healthcare organizations such as PHIPA is an asset
- Technical knowledge/expertise gained through work experience as a developer, or an architect is an asset
- Experience with deployment of Customer Relationship Management (CRM) Solutions

**Required Skills**:

- Strong working knowledge of the Project Management (Waterfall, Agile and Hybrid)
- Strong working knowledge of the Software Development Life Cycles
- Demonstrated ability to deliver complex IT projects under challenging circumstances
- 11+ years of project management experience delivering large-scale technology initiatives and complex IT solutions in a highly integrated setting
- Experience in managing projects in the healthcare sector

**Required Experience / Evaluation Criteria**:
**Criteria Details Criterion Maximum Rating**
- **Project Management Skills**:

- Strong working knowledge of the Project Management (Waterfall, Agile and Hybrid)
- Strong working knowledge of the Software Development Life Cycles
- Demonstrated knowledge of project cost accounting principles and practices,