Administrative Support Representative

2 weeks ago

Oakville, Canada MDG Computers Canada Inc. Full time

**Job Summary**

The Administrative Support Representative will focus on administrative duties directly associated with our customers' financing loans. They will act as a liaison, fulfilling specific requests, delivering precise information, and swiftly resolving any customer issues with accuracy and efficiency, all while adhering to relevant policies and procedures. Demonstrating a high level of integrity, confidentiality, and adaptability is crucial to meet corporate standards

**Responsibilities**
- Review and prepare reports specific to the Finance Department
- Review and prepare documentation related to customer financing including but not limited to bankruptcy, credit counselling, credit reporting, etc.
- Act as a liaison between third-party collection agencies and internal departments
- Address internal department inquiries to facilitate customer financing requests
- Manage daily and weekly inbound and outbound mail procedures
- Review and process payments

**Qualifications**
- Business Administration Diploma or equivalent qualification
- 2+ years of relevant experience in an administrative capacity
- General understanding of credit/debit accounting principles
- Proactive problem-solver with critical thinking skills
- Proficiency in MS Office Suite (Word, Outlook, Excel)
- Exceptional written and verbal communication abilities
- Capable of working independently and collaboratively within a team
- Excellent organizational, planning, and prioritization skills, adept at multitasking to successfully manage high work volumes and tasks based on priority and due date
- Takes proactive ownership and responsibility for AR function
- Strong attention to detail coupled with a commitment to accuracy

**About our Company**

**MDG** is a leader in consumer lending and financing of computer technology, electronics, furniture, and more. For more than 30 years, MDG has grown exponentially, and its portfolio includes award-winning PCs and Notebooks used by millions of consumers and businesses throughout North America.

**MDG **is committed to investing in its people, supporting a passion for innovation and growth. We foster a culture of empowerment where employees are supported to make decisions and be champions of the work they do. This exciting opportunity will enable you to join one of Canada’s innovative and dynamic employers where you can have a meaningful impact and excel as an individual and team member.

**Job Types**: Full-time, Permanent

Pay: $17.50-$19.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Oakville, ON L6H 6G4: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Administrative: 2 years (required)
- Accounts receivable: 2 years (preferred)

Work Location: In person

Expected start date: 2024-05-21

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